This is to notify you that Fairmoney Nigeria is recruiting to fill the position of a Customer Service Representative. See more information about the job, eligibility and how to apply below.

Customer Service Representative at FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Title: Customer Service Representative

Location: Lagos

Category: Operations

Description

• The company is growing with different business units and as well as the clientele size increasing.
• With good customer experience as our top priority, the team is now looking for folks who can contribute to this by helping our clients attend and resolve issues in a timely manner.
• We want someone who can ensure top quality customer support, own the issue and follow up on all customers requests, enquiries/complaints across all channels and ensure end to end resolution.
• As a Customer Support Agent for the Lending team, you will be based in Lagos and working with our other customer success representatives, as well as other teams based in Paris & India.
• You will get to work within any of the following units: Email, Social media, Inbound – working a 24 hr shift, 7 days a week (but working only 5 days of the week).

See-Communications Officer at Idmibok International

Roles and Responsibilities

Your mission will be to:

• Improve customer relationship management by taking the burden of service management from frontline customer support teams.
• Resolve sophisticated problems for customers quickly and with the highest quality over the phone/email in a heavy volume environment.
• Work closely with team leads, supervisors and managers to ensure synergy and all-time customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Contribute and share ideas to decrease the workload and improve the quality & speed of FairMoney customer support
• Learn and master multiple systems (knowledge base, internal tools, contact management system)
• Provide first-tier technical support services to FairMoney’s customers.
• Escalate issues appropriately and drive them to resolution.

Requirements

• A minimum of 2-3 years’ experience (experience working in all customer service environment is an added advantage) in fintech, or any financial services sector
• A key player in building a support team in a challenging growth environment
• Positive and hard working attitude
• Strong eye for detail which includes identifying customer problems swiftly and accurately while solving queries as this can impact company relations
• Knowledge of relevant CS Softwares
• Good understanding of English and must be able to read, speak and write in English Ability to multitask, prioritize and manage time effectively
• Accurate comprehension, interpretation, and timely response to emails and call is an added advantage
• Basic proficiency in the use of Microsoft Excel / spreadsheets and MS Word.
• Understand what does outstanding customer support look like and be ready to go the extra mile
• Open to all modes of support (email, phone support)
• Willing to work full time, including weekends and evenings (working on a rotational basis)

See Also-Guaranty Trust Holding Company (GTCO) Entry Level Recruitment

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus

How to Apply

Interested and qualified candidates should:

Click here to apply

Note

Recruitment Process:

• Typing test + Online Soft-skills test
• A screening call with the Senior Recruiter ~30 mins
• Technical interview with the hiring manager ~30 mins

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NDE Small Scale Enterprises (SSE) Application Form/Link Portal

This is to notify you that applications for the Matsumae International Foundation Research Fellowship Program 2023 is on going. Check for more information on Eligibility and how to apply below.

Matsumae International Foundation Research Fellowship Program 2023

Upon the concept of the founder of the Matsumae International Foundation (MIF), “Towards A Greater Understanding of Japan and a Lasting World Peace”, MIF has started the Research Fellowship Program in 1980.

Eligibility Requirements

Applicants of non-Japanese nationality who meet all the following requirements are eligible to submit application documents.

● Obtain an invitation (acceptance) letter from a host institution in Japan prior to application.

● Hold Ph.D. (Doctoral degree).

● Be at the age of 49 years old or younger at the time of application and have sufficient the English or Japanese languages ability.

● Should not have past or current experiences of staying in Japan (other than short-term stays such as for sightseeing or conferences) and must have an occupation in their home countries, return there upon completing their fellowship tenure, and should contribute to development of their own country.

Research Field

Fields of research such as natural science, engineering, and medicine are given first priority.

Fellowship Period

Three to six months between April 2023 to March 2024.

Please indicate the length of your stay and its commencing and ending month in your Application Form (Form #1). (E.g., Six months from September 2023 to February 2024.)

Host Institution in Japan

– Applicants are free to choose a host institution in Japan (universities, national research institutions, or the equivalent facilities in private sector) to carry out their research.

Please be sure to obtain a letter of acceptance from the host institution prior to application.

The MIF is not in a position to give advice or recommendations to applicants regarding host institutions in Japan.

See-US Dept of State Pan Africa Youth Leadership Program 2022

Benefits:

• A monthly allowance of JPY 220,000 is provided to cover expenses for research activities (including materials) and living expenses in Japan.
• JPY 120,000 is provided to cover part of the initial costs of living in Japan.
• Round-trip economy class airfare is provided between the nearest international airport from a grantee’s domicile and Tokyo, Japan.
• Overseas travel insurance with medical treatment and death benefit is provided.
• The MIF invites fellowship recipients to participate in a study tour during their fellowship to deepen their understanding of Japan.

See Also-WARA/Mastercard Foundation Ideas Matter Doctoral Fellowships 2022 

Application Procedure:

Applicants must submit their application documents to the MIF via e-mail.

● Email: application@mif-japan.org

● Application Period: April 1, 2022 to June 30, 2022 (Japan Standard Time)

Applications will not be accepted for any reason before or after the application period.

For More Information, Visit the Official Webpage of the Matsumae International Foundation (MIF) Research Fellowship Program 2023

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NLNG United Kingdom Post-graduate Scholarship Award 2022

CICOPS Scholarships 2023 for Researchers from Developing Countries

The Center for International Private Enterprise Youth Leadership Program 2022 ($2,500 USD

The South Africa – France PROTEA Programme 2023 

HEVA/Netflix Creative Equity Scholarship Fund (CESF) 2022 for East Africans (Fully Funded)

NLNG United Kingdom Post-graduate Scholarship Award 2022

Gerson Lehrman Group (GLG) Social Impact Fellowship 2022 for Social Entrepreneurs

The South Africa – France PROTEA Programme 2023 for South African Researchers

Centre of African Studies Leventis Fellowship 2022/2023

The Ashoka Africa Changemaker Storytelling Challenge is looking for inspiring stories from young people in Nigeria making a difference through social innovation. You are invited to apply for the challenge. See more information on how to apply below.

The Ashoka Africa Changemaker Storytelling Challenge 2022 for young Nigerians

Share your story on how you are working or have worked with a team to create solutions to social challenges including but not limited to climate action, healthcare, unemployment, education, gender, diversity-equity-inclusion, minority rights, ICT, agriculture and economic sustainability in Nigeria.

This challenge aims to elevate and highlight the valuable contribution of young Nigerians who are solving some of the country’s biggest issues through collaboration and changemaking. This is an opportunity for young people to share their stories and let their voices be heard as they change in their communities

See also-Miss.Africa Digital Seed Fund Program Competition 2022

Eligibility

• Participants aged 18 – 35
• Country: Nigeria
• The social innovation should have been or is being implemented in Nigeria within the last two years
• Participants must be working with a team.

Benefits

Winners will get:

• Cash Prize: Winner (200,000N); Runner Up; (100,000N) and 3rd place; (50,000N)
• Media Visibility: Top stories will be showcased on Ashoka’s #EveryDayChangemaking Early Changemaking Series
• Become a Co-leader in the Everyone A Changemaker movement in Nigeria

You may like-The Africa-China Reporting Project (ACRP)

How to Apply

Submit your story to highlight your journey in transforming Nigeria.

Timeline:

Application Stage

• 4 April 2022: Challenge opens (During this time, participants may submit entries)
• 15 April 2022, 11:59 PM: Final entry deadline.

Screening and Community Review

• 7 April 2022 – 30 April 2022: Application screening and community review

Winners Announcement

• 5 May 2022: Winners announced

For More Information, Visit the Official Webpage of the Ashoka Africa Changemaker Challenge 2022

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Jamlab Accelerator sub-Saharan Africa Programme 2022

German Chancellor Fellowship Programme 2022/2023 for emerging Leaders (Fully Funded to Germany)

EWiEn Incubator Program 2022 for female-led energy startups in Ethiopia

Mandela Rhodes Foundation Fully Funded Postgraduate Scholarships 2023

UNESCO 2022 International Fund for Cultural Diversity (IFCD)

Climate Launchpad green business ideas competition 2022

UNLEASH-Plus Incubation Program 2022 for Entrepreneurs working on the SDG

Chevening/BBC World Service Group Professional Placement Programme

Miss.Africa Digital Seed Fund Program Competition 2022

The JAMII Femmes Programme 2022 for African women Entrepreneurs

ITU/UN Women Equals in Tech Awards 2022

This is to inform the general public that the portal for the GTCO is open and interested candidates are invited to apply. See more information below.

Guaranty Trust Holding Company (GTCO) Entry Level Recruitment for young Nigerian graduates.

Guaranty Trust Holding Company Plc (GTCO Plc), is a market-leading financial services institution headquartered in Lagos, Nigeria.  Join the GTCO team of talented and vibrant professionals for an exciting career in our Pension Fund Administration and Funds Management businesses. The GTCO is looking to have you join our workforce of talented and vibrant professionals as we continue to expand the frontiers of excellent service. You will benefit from our leading-edge training programme and enjoy our creative workspaces designed to nurture brilliance and inspire personal development.

See-Standard Bank Group Internship Programme 2022

Eligibility Criteria

• A minimum of a bachelor’s degree from a reputable university
• Five (5) O ’Level credits including English and Mathematics
• Must be 26 years old or younger
• Must have completed NYSC

Benefits

• Paid annual leave
• Robust health insurance
• Gym membership
• Regular team bonding and retreats
• Vibrant workspaces with open door setting
• Access to collaborative tools
• Professional Membership Subscription
• Mentorship
• Other Staff welfare initiatives

See Also-South African National Parks SANParks Internship 2022

How to Apply

Click here to apply

Application Deadline: April 11th, 2022

For More Information:

Visit the Official Webpage of the GTCO) Entry Level Recruitment

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HEVA/Netflix Creative Equity Scholarship Fund (CESF) 2022 for East Africans (Fully Funded)

RUFORUM Young African Entrepreneurs Competition 2022

Chevening/BBC World Service Group Professional Placement Programme

The Orange Social Venture Prize 2022 in Africa and the Middle East

Jamlab Accelerator sub-Saharan Africa Programme 2022

Standard Bank Youth Development and Employment Programmes 2022

Data Analyst in a Commercial Bank

Africa Agri-Food Development Programme 2022/2023 for agri-food companies in Africa.

The Grindstone programme is now open for applications where we will select the top twenty innovative scaleups to provide them with knowledge, networks and funding readiness through growth measurement, gap analysis and deep interventions designed to build a foundation for growth. For more Information check below.

Grindstone Accelerator Programme 2022 for innovative South African Startups

Grindstone is a structured entrepreneurship development programme that assists high-growth innovation-driven companies to get the fundamental building blocks in place to scale quickly and become sustainable and fundable.

See-Toyota Ventures 2022 Call for Innovators

Requirements

To be eligible to join Grindstone, your company needs to be:

• A South African registered company
• Post-revenue with some customer traction
• A dynamic team of awesome people
• Innovative business offering with a clear competitive differentiator
• Scalable business model

Grindstone has joined forces with the SA SME Fund, Deloitte, Thinkroom, Knife Capital,Microsoft for Startups, Webber Wentzel, ABSA and Google for Startups. The programme is aimed at entrepreneurs who are ready to take their businesses to the next level.

See Also-VivaTech/Microsoft for Startups Global Program 2022 for tech founders

Benefits

Business support resources and services will include elements of training, corporate advisory, coaching, mentorship and funding. Specific interventions for each company include a structured gap analysis, understanding of the company value system, building a digital go-to-market strategy, financial modelling, intellectual property assessment, strategic and financial valuation as well as populating a data room.

Favourable funding support will also be provided to the 20 Grindstone Companies to enable them to de-risk and close the initial growth gaps identified.

In addition to Knife Capital’s Funding Readiness Course: Find-Make-Grow-Realise, there will be 6 x 1-day workshops over the year…

• Culture & Strategy
• Sales & Marketing
• Market Positioning & Messaging
• Technical
• Finance, Valuation and Exit
• Legal compliance & IP

How to Apply

Click Here- Grindstone Accelerator | Application to apply.

Application Deadline: April 30th 2022

For More Information:

Visit the Official Webpage of the Grindstone Accelerator Programme 2022

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The Visa Creator Program 2022 for Digital Creators

The Africa Business Heroes Competition 2022 for young African Entrepreneurs

Chevening/BBC World Service Group Professional Placement Programme

The Orange Social Venture Prize 2022 in Africa and the Middle East

Jamlab Accelerator sub-Saharan Africa Programme 2022

Jubaili Agrotech are recruiting to fill the position of the Facility Management Officer. For eligibility, job description and how to apply, check below.

Facility Management Officer at Jubaili Agrotec Limited

Jubaili Agrotec Limited was established in 2002 (in Nigeria) by the sons of Abdullatif Jubaili as the fruit of their strong solid experience in the field of agriculture and of their reliable sources for quality products such as: Agricultural Pesticides, Agricultural, Insecticides, Agricultural Herbicides, Feed additives, etc.

Job Title: Facility Management Officer

Location: Abuja (FCT)

Job Description

• Sourcing and overseeing Company’s contracts and ensuring service providers (vendors) perform their duties efficiently.
• Ensure that facilities comply with the Company’s standards and government regulations
• Planning for the future by forecasting the facility’s upcoming needs and requirements
• overseeing renovations, installations, refurbishments, and Company’s building projects
• Update maintenance checklist and draft maintenance reports as and when needed
• Ensure office equipment and supplies meet required health and safety standards.
• Review utility consumption and strive to minimize costs.
• Encourage Company on measures to improve the efficiency and cost-effectiveness of the facility
• Manage and ensure basic facilities are well-maintained and conduct proactive maintenance
• Dealing with facilities emergencies as they arise and ensuring all Company’s assets are in good working 0conditions
• Manage and maintain budgets allocation for Company’s facilities and purchase
• And other duties assigned by the Head of Department.

see-Assistant Human Resources (HR) Officer at Jubaili Agrotec Limited

Requirements

• First Degree (HND/B.Sc) in any discipline.
• The candidate must have 2 – 3 years of working experience.

How to Apply

Interested and qualified candidates should send their CV to: hr.abuja@jubailiagrotec.com using the Job Title as the subject of the mail

Application Deadline  16th April, 2022.

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Centre Manager – Admin and Legal at Lagos Business School

Procurement Manager / Officer at Compovine Technologies Limited

Fleet Manager at Mekinsol Nigerian Limited

e-Commerce Manager at Compovine Technologies Limited

Royal Salt Limited (RSL) Recruitment 2022/2023- royalsaltltd.com

The United Nations Volunteer (UNV) is currently recruiting to fill the position of a Peacebuliding Officer, check if you are eligible and apply. More Information on how to apply is below.

Peacebuilding Officer at United Nations Volunteers (UNV) – Kano

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is administered by the United Nations Development Programme (UNDP) and reports to the UNDP/UNFPA/UNOPS Executive Board.

Job Title: Peacebuilding Officer

Location: Kano

Host Entity: UNICEF

Type: Onsite

Expected Start Date: 25/04/2022

Duration: 12 months

Sustainable Development Goal: 16. Peace, justice and strong institutions

Volunteer Category: National UN Volunteer Specialist

Number of assignments: 1

Context

• In order to address the need for continued and systematic analysis of contextual risks in Nigeria, the Country Office has developed the design of a Crisis Risk Dashboard (CRD) with the support of UNDP Crisis Bureau. The CRD is an online platform for data aggregation and visualization, aimed at facilitating the identification, tracking and analysis of contextual risks by the UNDP Country Office and potentially the wider UN Country Team.
• UNDP Crisis Bureau and the Country Office will work together on developing, maintaining and using the CRD. As a next step, the Country Office and Crisis Bureau are seeking to recruit an information management officer (IMO) who will lead on key aspects of the CRD design and finalization, especially related to data management and technical support.

Task Description

• Under the overall supervision of the Crises Prevention and Recovery Advisor, Governance, Peace and Security (GPS), and with day to day support of the Conflict and Political Economy Specialist, the Peace Building Officer will support the implementation of the PBF Project in Katsina State.

Summary of key functions:

• The Peace building specialist will work closely with the Project team to support in ensuring that results of this programme are well articulated, results are tracked and documented; and that both internal and external reports capture the actual changes that are happening with the programme interventions:
• Contributions to substantive peace building and conflict prevention support relevant to state institutions and aligned to the project ensuring facilitation of knowledge building and management focusing on achievement of the following results:
• Explore new opportunities for sustained peace building and conflict prevention including in the area of Youth, Peace and Security.
• Support in stakeholder mapping and Mobilisation, collaborative dialogues and peace mapping in the project locations
• Identification and synthesis of best practices and lessons learned directly linked to programme, institutional and country policy goals.
• Sound contributions to knowledge networks and communities of practice.
• Organisation of training for the operations/ projects staff on programme issues.
• Ensures implementation of project activities focusing on achievement of the following results:
• Review workplans, activity reports, implement programme activities according to the technical, financial and administrative procedures prescribed in the pro-gramme document or by the Joint Steering Committee (JSC).
• Support the organization, preparation, collation and consolidation of annual work plans and budget administration for activities.
• Provision of operational and technical support to Implementing Partners, Respon-sible Parties, and relevant Government institutions and Development Partners as assigned, including facilitating development of workplans and timely submission of reports.
• Support management of programme resources, supervise administration of ac-counts and follow up budgets and expenditures.
• Support financial and substantive monitoring and evaluation of the projects, iden-tification of operational and financial problems, development of solutions.
• Participation in audit of project.

Requirements

Required education level

• Bachelor’s Degree or equivalent in, Sociology, Social Sciences, Development Studies, Conflict Prevention and Peacebuilding, Security Studies, Peace Studies, Law, Public Administration, International Relations or other related technical field with top tier grade

Required experience

• 3 years of experience in Peace building and conflict prevention Programmes
• Conducting primary conflict research, particularly in crisis context.
• Coordinating key partnerships with stakeholders – including Government, Civil Society, Faith-Institutions and others

Area(s) of expertise:

• Crisis and emergency response, Development programmes, Community development

Languages:

• English, Level: Fluent, required.

Competencies and Values:

• Accountability
• Adaptability and Flexibility
• Client Orientation
• Professionalism
• Respect for Diversity
• Working in Teams
• Commitment and Motivation
• Commitment to Continuous Learning

Eligibility Criteria:

• Age: 27 – 80
• Nationality: Candidate must be a national or legal resident of the country of assignment.

How to Apply

Interested and qualified candidates should:

Click here to apply

Note

Covid-19 Vaccination Requirements

• Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy.

Application Deadline  15th April, 2022.

This is to notify you of vacancies for the position of FIELD OPERATORS at SEEPCO. Check eligibility, job description and how to apply below.

Sterling Oil Exploration & Energy Production Company Limited (SEEPCO) recruitment for Field Operators

Sterling Oil Exploration & Energy Production Company Ltd. (SEEPCO) is an indigenous company that ventured into Exploration and Production (E&P) business in the year 2005.SEEPCO has been producing Okwuibome (OKW) Blend of crude oil since 2011. Okwuibome Blend is an established grade of crude oil recognised by Nigerian National Petroleum Corporation (NNPC).

Job Title: Field Operator

Location: Delta

Employment Type: Full-time

Job Description

• An oil exploration and energy production company requires a Skilled Field Operator.
• Starting and stopping equipment, taking pressure and flow readings, recording data, adjusting valves and pressures will be the duties of the field operator.

SEE- NDE Small Scale Enterprises (SSE) Application Form/Link Portal

Responsibilities

• Responsible for initial separation processes or special treatment and detecting near miss, unsafe acts or conditions and providing suggestions and proposals for improvement.
• Monitoring and controlling the process parameters as desired and handing over to the incoming shift in a systematic and orderly manner.
• Understand, adhere to, and carry out the duties in accordance with approved available departmental standing instructions, Standard operating procedures, and other work permit systems.
• Operation and monitoring of process equipment performance in a safe manner, as well as ensuring the availability of spare equipment for immediate use if required.
• Comply with all company Health, Safety, and Environment as well as Work Permit, policies, and procedures.
• Coordinate and cooperate with maintenance departments, lab, and other service depts. for the smooth running of the plant.
• Carry out planned inspection and safety tours to identify unsafe conditions and practices, and classifies equipment from a hazard point of view.
• Prepare daily, weekly chemicals stock/consumption reports and inform Supervisor for requesting stores stock items/chemicals necessary for operating the plant.
• Maintains adequate housekeeping according to Company’s HSE Procedures.
• Communicate immediately with the control room/supervisors if any parameter abnormalities or process deviations are observed to ensure that the accurate condition of field equipment is maintained and also record and maintain accurate, timely log data on equipment, as well as closely monitor its performance.
• In the event that an instrument or piece of equipment malfunctions, notify the supervisor and request that work issue orders.
• Prepare and hand over equipment in a safe manner to maintenance staff for repair and get back in service after checks as per PTW procedure.
• React to plant process/safety emergencies promptly and carry out actions as laid down in the company HSE procedures.

Requirements

• B.Sc / ND / HND in Chemical Engineering or relevant.
• 5-10 years of work experience as a Field Operator (preferred within the Oil & Gas industry).
• Knowledge of pumps, compressors, heat exchangers, absorbers, and metering systems is required.
• Good Communication and Interpersonal relationship skills.

How to Apply

Interested and qualified candidates should send their CV to: abiola.sulaiman@energy-mgt.com using the Job Title as subject of the email

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RUFORUM Young African Entrepreneurs Competition 2022

Young African Heroes Competition 2022 for young African Entrepreneurs

Chevening/BBC World Service Group Professional Placement Programme

The Orange Social Venture Prize 2022 in Africa and the Middle East

Jamlab Accelerator sub-Saharan Africa Programme 2022