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A Human Resources Business Partner is needed at Oilserv limited. If you are interested, see more information on the job below.

Human Resources Business Partner at Oilserv Limited

Oilserv Limited is a leading provider of integrated engineering, procurement, construction, installation & commissioning (EPCIC) services and complementary solutions across the asset and program life cycle within the onshore, offshore and subsea market segments of the oil and gas sector. Oilserv Limited was incorporated in 1992 and commenced operations in 1995.

Job Title: Human Resources Business Partner

Location: Nigeria

Job Summary

• • This position will provide a platform for the HR Generalists to function as a Strategic Partner focused on understanding business value drivers and translating Oilserv strategy into a differentiating business-specific people agenda, applying external perspectives.
• You will perform duties associated with some or all the different functional HR areas, including Employee/Industrial relations, HR Operations, Resourcing, Learning & Development, Policy and Benefits.

See-Assistant Human Resources (HR) Officer at Jubaili Agrotec Limited

Responsibilities

• Contribute to the business strategy by helping business leaders to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes, while demonstrating intellectual rigor.
• Support Line Managers in forecasting and planning their talent pipeline requirements in line with the function or business strategy.
• Contribute to maintenance of Industrial efficiency and safeguard of business targets through effective management of relationships between Management and staff.
• Support People efforts to deliver increased employee engagement index aimed at making Oilserv a great place to work.
• Implement appropriate employee learning and development needs that align with current and future performance standards and manage its delivery.
• Review key business performance targets and their related talent implications with business leaders.
• Provide expert HR advisory and coaching to Line management and employees when appropriate.
• Review and benchmark the internal and external environment to improve HR policies and initiatives.
• Manage specific projects as determined in the annual HR operational plan and contribute to functional and cross-functional initiatives. Etc.
• Understand and proactively solicit employee opinions through feedback mechanisms.
• Effective case and disciplinary investigations management aimed at keeping the business in general compliance mode.
• Facilitate a strong leadership and coaching culture.
• Develop and deploy competencies that promote continuous improvement of HR services, processes, systems, practices, etc.

See Also-Communications Officer at Idmibok International

Qualifications

• Bachelor’s Degree in business, Human Resources, or related field.
• 6-7 years’ working experience in HR.
• CIPMN, SHRM, CIPD certified.

How to Apply

Interested and qualified candidates should send their CV to: careers@oilservltd-ng.com using the Job Title as the subject of the mail

Application  Deadline

12th April, 2022.

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UNFPA Youth Leaders (YoLe) Fellowship Program 2022

Centre Manager – Admin and Legal at Lagos Business School

Procurement Manager / Officer at Compovine Technologies Limited

e-Commerce Manager at Compovine Technologies Limited

Associate, Treasury Markets at Standard Chartered Bank Nigeria

The Cape Innovation and Technology Initiative (CiTi) are excited to announce that they are currently recruiting for the next Women in Business cohort. Are you ready to scale your business with Top Tech Tools!

Cape Innovation & Technology Initiative (CiTi) Top Tech Tools for Women in Business Programme for South African women Entrepreneurs

Conceptualised and presented by the Cape Innovation & Technology Initiative (CiTi), the programme aims to create an empowering atmosphere for women who are eager to infuse technology into their businesses. The programme boasts a supportive and creative environment that exposes female entrepreneurs to the latest available technology resources to improve and grow their business.

Participants will benefit from access to comprehensive information and experience shared by highly skilled facilitators and mentors.

See-Miss.Africa Digital Seed Fund Program Competition 2022

Eligibility Requirements

To apply for the Women in Business programme, applicants must meet the following criteria:

• Female founders and CEOs with a desire to introduce or improve technology in their businesses (at least 51% female-owned)
• Business must be registered (CIPC) and operational for at least 6-12 months.
• Business must be tax compliant and have a valid BBBEE status (certificate/affidavit)
• Applicants must be 25 years or older
• Be available to join one workshop per week (half day) for the duration of the 10-week programme (where applicable , we have adapted a sizable portion of the programme to be online)
• On completion of the 10 week modular programme, be available once a month for mentorship sessions over a period of  10 months
• Where possible, workshops are held at both our Woodstock and Khayelitsha venues. Successful applicants must be able to travel to one of the specified venues. If face-to-face workshops are not possible; an online format will be utilised to deliver components of the programme

See Also-ITU Generation Connect Gender Champions 2022 for young women

How to Apply

Click >>> citidpptypeform.com.to apply

Application Deadline: Ongoing

For More Information:

Visit the Official Webpage of the Cape Innovation & Technology Initiative (CiTi)Top Tech Tools for Women in Business Programme

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The JAMII Femmes Programme 2022 for African women Entrepreneurs

The Visa Creator Program 2022 for Digital Creators

ITU/UN Women Equals in Tech Awards 2022

OWSD PhD Fellowship 2022/2023

This is to inform the general public about the PwC Graduate Trainee recruitment program for young Ghanaian graduates. See eligibility, available opportunities and application processes below.

PwC Ghana Graduate trainee Recruitment Program 2022 for young Ghanaian graduates

PwC’s graduate training program is underpinned by a development framework that broadens and deepens  your knowledge. You will learn from hands-on coaching and an outstanding variety of work, picking up  business, personal and technical skills you can use across the network, and throughout your career.

It is an exciting time to join us. The passion of our people, combined with access to the latest  technology, helps us deliver the highest quality service and build trust in society. We pride ourselves on  our global reputation as a trusted place to do business, whilst giving our people access to the best  opportunities and lots of variety through international secondment programs.

You will also study for your professional qualification. You will have a lot of support from your team and  career coach to help you achieve this. It is the variety and opportunity we offer that allows you to develop  a broad range of effective business skills and enables our people to excel across the breadth of work,  both on the training schemes and further on in your career.

Check-UNFPA Youth Leaders (YoLe) Fellowship Program 2022

Requirements

• University degree from a recognised university – First class honours or Second class upper
• Excellent analytical, presentation and research skills
• Ability to take responsibility for personal growth
• A proactive approach to problem solving and delivering client solutions
• Attention to detail
• Strong teamwork

Available Opportunities

• Tax Graduate Associate (2022 Entry Level Position)
• Assurance Graduate Recruitment (2022 Entry Level Position)

Interested persons with the requisite qualities  should complete an online application. Deadline for submission of application is 29 April 2022.

Only shortlisted candidates will be contacted.

For More Information:

Visit the Official Webpage of the PwC Ghana Graduate trainee Recruitment Program 2022

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RUFORUM Young African Entrepreneurs Competition 2022

Grindstone Accelerator Programme 2022

Stanford Seed Transformation Program (STP) 2022/2023

Standard Bank Group Internship Programme 2022

This is to notify you that there is a vacancy for a Product Marketing Partner at UBA Plc. If you are interested, check below for more information.

Product Marketing Partner at United Bank for Africa (UBA) Plc

United Bank for Africa (UBA) Plc is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.

Job Title: Product Marketing Partner

Location: Lagos

Job Type: Permanent

Job Objective(s)

Collaborate with internal and external stakeholders to create and execute marketing campaigns and outbound communication including messaging, product launches, and go-to-market strategies.

Responsibilities

• Be the expert on each respective product/channel target market.
• Know who they are, how they buy, and the criteria.
• Work closely with sales and product teams to develop product features, key messaging, and value propositions.
• Create and execute innovative strategies and marketing plans that drive awareness, engagement, and product adoption.
• Leverage marketing insights to better understand our customers and represent the voice of the customer.
• Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships campaign reporting and analysis on a weekly, monthly, and quarterly basis.
• Plan and participate in the launch of new services and products with the involvement of all necessary stakeholders.
• Work across several aspects of marketing – from branding and positioning to targeted outreach and strategy, go-to-market strategy, campaigns, advocacy, events, and communication.

See-Associate, Treasury Markets at Standard Chartered Bank Nigeria

Qualifications

• Minimum of a Bachelor’s Degree.
• MBA, MSC, MA, ML, and/or professional qualification is an added advantage.
• 3-5 years of relevant marketing/banking experience.

Candidate’s Profile:

• Our ideal candidate must have knowledge of product development and management.
• Must have demonstrable experience in developing and managing successful marketing and communications plans and/or materials.

Knowledge & Skills Required:

• Marketing, product/service development & management.
• Brand creation, management & rejuvenation.
• Insight generation.
• Interpersonal/relationship management skills.
• Demonstrable experience in developing and managing successful marketing and communications plans and/or materials.
• Presentation skills.
• Organisation & coordination.
• Prudent budget management.
• Product development & marketing processes.
• Experiential marketing
• Team & Individual behavioural dynamics.
• Written and verbal communications.

See Also-Technical Assistant at the Development Bank of Nigeria Plc (DBN)

What We Expect From You:

• A high degree of professional ethics, integrity, and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

How to Apply

Interested and qualified candidates should:

Click here to apply

Application Deadline

6th May, 2022.

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NDE Small Scale Enterprises (SSE) Application Form/Link Portal

Centre Manager – Admin and Legal at Lagos Business School

Graduate Trainee at Bryme Nigeria Limited

Data Analyst in a Commercial Bank

Construction Manager at DeltaAfrik Engineering Limited

Procurement Manager / Officer at Compovine Technologies Limited

Associate, Treasury Markets at Standard Chartered Bank Nigeria

Procurement and Logistics Manager at Julius Berger Nigeria Plc

Cost Accountant at Promasidor Nigeria Limited

Kuda Bank is currently recruiting for a Product Designer. Interested persons should see more information on Eligibility and how to apply below.

Product Designer at Kuda Bank

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

Job Title: Product Designer

Location: Lagos, Nigeria

Job Type: Full time

Department: Product

Job Description

• We’re looking for a Product Designer to create engaging designs according to requirements across the full suite of Kuda products. You will work under the supervision of the Product Design Lead to produce high-quality work.
• You will be involved in the full product development cycle: from early research and product strategy, to design and developer hand-off, have a strong understanding of design patterns on the web, mobile, strong visual and user experience sensibilities, and care deeply about the end-user experience.

Roles & Responsibilities

• Use various techniques to create drafts and prototypes
• Produce final design solutions
• Pitch creative and usable ideas
• Use feedback from other designers, customers, and team members to improve the product.
• Work closely with Product Managers and Engineers on the Retail, Business and Internal Product teams to launch features that impact the teams’ KPIs.
• Bring new ideas to life from sketching and wireframes to high-fidelity prototypes, visual design, asset production and developer handoff.

See-Finance Manager at Pride of Womanhood Empowerment Initiative

Requirements

What you’ll need (Experience & Qualifications):

• 1-3 years of experience designing and shipping both web and mobile products and tools
• Strong portfolio demonstrating visual and user experience design in similar products
• Understanding of visual elements (layout, colors typography, and fonts)
• Teamwork
• A razor sharp eye for detail
• Time management and multitasking abilities
• The ability to think at a high level about product strategy and clearly articulate design decisions.
• Experience with design software (we mostly use Figma)
• Familiarity with design techniques (e.g. prototyping, wireframing)

Nice To Haves:

• Knowledge of and interest in technology and financial services; prior experience working in fintech or digital payments a plus.
• Basic familiarity with front-end development with HTML/CSS/Javascript
• Experience working in a fast-paced startup environment.
• Experience using graphics editing tools (e.g. Photoshop, illustrator).
• Experience designing, maintaining and using a design system.
• Familiarity with UX writing.

See also-Customer Service Representative at FairMoney Nigeria

Benefits

Why join Kuda?

Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance.

How to Apply

Interested and qualified candidates should:

Click here to apply

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Guaranty Trust Holding Company (GTCO) Entry Level Recruitment

NDE Small Scale Enterprises (SSE) Application Form/Link Portal

Customer Service Representative at 3Line Card Management Limited

Business Development Representative at International Breweries Plc

Graduate Trainee at Roche Nigeria

You are invited to apply for the Power/Google Women Tech Founders Program 2022. See more information on how to apply below.

POWER/Google Women Tech Founders Program 2022 for MENA women tech entrepreneurs

The U.S. Department of State, through the Providing Opportunities for Women’s Economic Rise (POWER) Initiative, has partnered with Google’s Women Techmakers to host the Women Tech Founders Program. This virtual program will provide women tech entrepreneurs from across the Middle East and North Africa start-up training from Google’s tech and start up experts and help build a network of future tech changemakers in the region.

This 7-week development program, aims to empower 50 women founders who are building tech startups in the Middle East and North Africa region by giving them access to startup related training by Google, networking and mentorship. The program will run virtually.

You may be interested in-Miss.Africa Digital Seed Fund Program Competition 2022

Application Criteria:

Applicant must be a woman leading a tech startup with

A technology-based product

At least acquired seed funding

Some level of market traction with their product/service

Legally registered in the Middle East and North Africa region

Selection Criteria

• Program finalists will be selected through a competitive application process that will be open from April 4 to April 30, 2022, with the first program session held on June 7, 2022.

Requirements

• The program is targeting women who have launched a tech business within the last two years or are launching a new tech business with acquired seed funding.
• All program sessions will be virtual and will be conducted in English.

Benefits

• Fifty finalists will receive training on both tech and business development concepts with the opportunity to gain insights and mentorship from Google’s experts.
• Sessions will be tailored to participants’ skillsets to enable them to leverage technology to expand their businesses.
• Interspersed between technical sessions will be community building sessions that allow participants to network and collaborate with other leading women in tech in the region, as well as the United States, and U.S. government officials.

Also See-UNCCD Call for Submissions: Images of Women-led Solutions to Desertification

Application Timeline:

Applications Open – April 4, 2022

Applications Close – April 30, 2022

Founder Announcement – May 24th, 2022

Program Kickoff – June 7, 2022

Graduation – July 19th, 2022

Required Dates for *Virtual* Participation:

Session 1: June 7, 2022 (Finalists Only)

Networking Session: TBC June 13-17, 2022

Session 2: June 21, 2022 (Finalists Only)

Networking Session: TBC June 27 – July 1, 2022

Session 3: July 5th, 2022 (Finalists Only)

Networking Session: July 11-15, 2022

Session 4: July 19th, 2022 (Finalists Only)

For More Information:

Visit the Official Webpage of the POWER/Google Women Tech Founders Program 2022

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Toyota Ventures 2022 Call for Innovators

Udacity/Microsoft Cloud & Data Scholarship 2022 (Fully Funded)

HEVA/Netflix Creative Equity Scholarship Fund (CESF) 2022 for East Africans (Fully Funded)

The Visa Creator Program 2022 for Digital Creators 

RUFORUM Young African Entrepreneurs Competition 2022

This is to notify you that a Supply Chain Officer is needed at Artee Group (SPAR). See below for more information on eligibility and how to apply.

Supply Chain Officer (Mobile Category) at Artee Group

The story of SPAR, can’t be told without mentioning Artee Group. Over the past 30 years, Artee Industries Limited has grown from very humble beginnings to become one of the fastest growing business conglomerates in Nigeria. The story started in 1988, with the opening of a small supermarket store measuring 120 m2 in Lagos under the Park ’n’ Shop banner. Today, its business spreads from retail to real estate, shopping malls and manufacturing, rightly gaining popularity as Artee Group.

Job Title: Supply Chain Officer (Mobile Category)

Location: Town Planning, Ilupeju, Lagos

Job Description

• A supply chain officer helps to transfer products from the manufacturers and suppliers right to the retail stores, this vital role makes sure shops remain fully stocked and keeps business running.

Remuneration

N70,000 – N80,000 Monthly.

Check-Peacebuilding Officer at United Nations Volunteers (UNV) – Kano

Duties

• Planning delivery timetables
• Making sure suppliers have enough stock to meet demand
• Conducting a regular market survey for commonly purchased items
• Generate all required procurement documentation and maintain records and files in an impeccable manner.
• Prepare payment requests and collect all needed documents to facilitate payment submission.
• Coordinate with Finance Department to make sure the payments are delivered to the suppliers.
• Overseeing the ordering and packaging process
• Monitoring stock levels
• Tracking products through depots to make sure they arrive at their destination

Qualifications

• University Degree in Business Management, Logistics, Supply Chain, Procurement or any other related field.
• 0 – 2 years of professional experience
• Good negotiation and analytical skills
• Excellent Communication.
• At least 6 months to 1 year experience in a retail company with  knowledge of mobile brands (advantage)

Also Check-Facility Management Officer at Jubaili Agrotec Limited

How to Apply

Interested and qualified candidates should send their CV to: careers@arteegroup.com using the Job Title as the subject of the mail

Application Deadline: 12th April, 2022.

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Communications Officer at Idmibok International

Finance Manager at Pride of Womanhood Empowerment Initiative

Volunteer (Intern) at KNCV Tuberculosis Foundation Nigeria

Customer Service Representative at FairMoney Nigeria

Cost Accountant at Promasidor Nigeria Limited

Matsumae International Foundation Research Fellowship Program 2023

There is vacancy at POWEI, if you meet the criteria below, you can apply for the position of the Finance Manager. More information can be found below.

Finance Manager at Pride of Womanhood Empowerment Initiative (POWEI)

Pride of Womanhood Empowerment Initiative (POWEI) is a female-led non–profit organization with the goal of ensuring self-reliance, empowerment, and healthy living for vulnerable women and their children. POWEI is currently providing remote qualitative and comprehensive services for Female Sex Workers(FSWs) and children of positive FSWs in more than 8 LGAs within Akwa Ibom state.

Job Title: Finance Manager

Location: Uyo, Akwa Ibom

Employment Type: Full-time

Job Purpose

• To support POWEI’s projects by ensuring she maintains a high standard of accounting and financial control and ensures that financial procedures are adhered to and that non-compliance is challenged and corrected
• To process the daily, monthly financial information for the organization and to assist with the management and administration of finance / administration duties within all programs.

Key Responsibilities

• Ensure supporting documentation for payments is complete and correct in accordance with Organization’s and Donor’s financial procedures.
• Solely responsible for the custody and preparation of checks for payments after due approval has been obtained from the Executive Director.
• Maintain a reliable and effective finance record-filing system.
• Proactively monitor the balance on the bank account
• Manage POWEI’s Field Office bank and cash accounts:
• Act as point of contact for day-to-day matters with financial service providers.
• Remittance of all taxes and staff pensions in a timely manner
• Act as the Human Resource Officer of the organization.
• Timely reconciliation of accounts and follow-up with any discrepancies.
• Support the team by ensuring payments in the field are anticipated, made in a timely manner, and with safety in mind.
• Ensure all compliance checklists regarding all transactions.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or competency required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Check this Out-UNCCD Call for Submissions: Images of Women-led Solutions to Desertification

Education and / or Experience

• Bachelor’s Degree / HND in Accounting, Finance, or closely related field.
• Minimum of 2 years experience in accounting related to NGOs and community level programs.
• Excellent interpersonal and communication skills.
• Independent judgment and discretion in completing assignments, seeking approval as appropriate.

Preferred Skills:

• Familiarity with USAID-funded programs and non-governmental organizations in Nigeria.
• Demonstrated ability to work independently with minimal supervision, to be able to accept and discharge substantial responsibilities, prioritize work assignments, meet deadlines, and exercise professional judgment.

Other Competencies:

• Time Management – Ability to prioritize tasks, manage time, and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Cultural Sensitivity – Respects the cultural environment in which a person is working and does not act in a manner that is outwardly offensive to the local community.
• Non-discriminatory- Does not discriminate against persons based on sexual orientation or gender identity, age, preferred jobs, or behavioral habits.
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively.
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Also Check-The JAMII Femmes Programme 2022 for African women Entrepreneurs

Language Skills:

• Excellent oral and written English communication skills.
• Knowledge of Local Language preferred.
• Demonstrated competency in public speaking.

Computer Skills:

• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, PowerPoint.
• Other software routinely used by POWEI.

Work Environment:

• The noise level in the work environment is usually moderate.

How to Apply

Interested and qualified candidates should send their CV and a One-page Cover Letter with 3 professional references (name, company, email, and phone number) to: powei2019@yahoo.com using the Job Title and their Full Name as the subject of the mail.

Note

• Candidates must be available for immediate employment.
• Please do NOT contact the listed email address with other enquiries.
• Only shortlisted candidates will be contacted

Application Deadline  Friday, 8th April, 2022.

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ITU/UN Women Equals in Tech Awards 2022

OWSD PhD Fellowship 2022/2023

Unesco Prize for Girls and Womens Education

UNFPA Innovations to Empower Women and Girls Challenge 2022 (Seed funding up to USD 60,000 USD)

This is to notify you that volunteers are needed at KNCV Tuberculosis Foundation Nigeria. Check below for eligibility and information on how to apply.

Volunteer (Intern) at KNCV Tuberculosis Foundation Nigeria

KNCV since 2000 has implemented successive 5-year cycles of USAID funded flagship TB projects and is presently implementing USAID TB LON 1 & 2 project across 14 states in Nigeria. Through President’s Emergency Plan for AIDS Relief funding (PEPFAR), KNCV Nigeria/ TB CARE I project provided and expanded TB/HIV services across 35 of 36 states and Federal Capital Territory (FCT).

Job Title: Volunteer (Intern)

Location: Nigeria

Description

• The Volunteer Intern Program provides Residency and MPH students with leadership and professional development opportunities to participate in program planning/design, implementation, evaluation, and operational research within various health-related USAID supported projects across 14 states, in addition to Global Fund, other donor funding agencies and organizations.
• Other opportunities include establishing professional contacts and references through networking in the public health field.

Roles and Responsibilities

• The unpaid Volunteer will work closely with KNCV Nigeria Senior Program Officers and TB Technical Advisors under the guidance of KNCV Nigeria Central Technical Team Members and complete a one-semester (6 months or less) rotation at any of 14 KNCV Nigeria field offices: Anambra, Delta, Imo, Akwa Ibom, Cross Rivers, Rivers, Bauchi, Kaduna, Kano, Katsina, Benue, Plateau, Nasarawa and Taraba states.

Through this Internship Opportunity, the students will:

See-AIDS 2022 Young Leaders Programme for young activists/researchers

• Learn, improve hands-on skills on program planning/design, implementation and evaluation of facility and community-based interventions.
• Conduct health outreach programs and integrated community-based health interventions
• Acquire practical experience in health-related operational research, abstract and manuscript writing and presentation.
• Become more competent in communication and advocacy skills to Government officials at LGA, State and Federal level.

Who Are We Looking For?

• Must be a Resident in Public Health or relevant field or an MPH student.
• Proven working knowledge and fluency in written and oral English required.
• Fluent oral and strong analytical, written English communications skills are required.
• Possesses strong management, interpersonal skills, excellent oral and written communication skills.

How to Apply

Interested and qualified candidates should submit a short Motivation Letter inclusive of their 3 Academic Referees and an updated CV via: recruitment@kncvnigeria.org using their Location as the subject of the email and in their Motivation Letter subject heading

Application Deadline  8th April, 2022.

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NDE Small Scale Enterprises (SSE) Application Form/Link Portal

The African Cultural Fund (ACF) Academy 2022 for young visual artists

RUFORUM Young African Entrepreneurs Competition 2022

Swedish AI Fund (SAIF) for early-stage African AI Companies

VivaTech/Microsoft for Startups Global Program 2022 for tech founders

Peacebuilding Officer at United Nations Volunteers (UNV) – Kano

This is to notify you that Fairmoney Nigeria is recruiting to fill the position of a Customer Service Representative. See more information about the job, eligibility and how to apply below.

Customer Service Representative at FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Title: Customer Service Representative

Location: Lagos

Category: Operations

Description

• The company is growing with different business units and as well as the clientele size increasing.
• With good customer experience as our top priority, the team is now looking for folks who can contribute to this by helping our clients attend and resolve issues in a timely manner.
• We want someone who can ensure top quality customer support, own the issue and follow up on all customers requests, enquiries/complaints across all channels and ensure end to end resolution.
• As a Customer Support Agent for the Lending team, you will be based in Lagos and working with our other customer success representatives, as well as other teams based in Paris & India.
• You will get to work within any of the following units: Email, Social media, Inbound – working a 24 hr shift, 7 days a week (but working only 5 days of the week).

See-Communications Officer at Idmibok International

Roles and Responsibilities

Your mission will be to:

• Improve customer relationship management by taking the burden of service management from frontline customer support teams.
• Resolve sophisticated problems for customers quickly and with the highest quality over the phone/email in a heavy volume environment.
• Work closely with team leads, supervisors and managers to ensure synergy and all-time customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Contribute and share ideas to decrease the workload and improve the quality & speed of FairMoney customer support
• Learn and master multiple systems (knowledge base, internal tools, contact management system)
• Provide first-tier technical support services to FairMoney’s customers.
• Escalate issues appropriately and drive them to resolution.

Requirements

• A minimum of 2-3 years’ experience (experience working in all customer service environment is an added advantage) in fintech, or any financial services sector
• A key player in building a support team in a challenging growth environment
• Positive and hard working attitude
• Strong eye for detail which includes identifying customer problems swiftly and accurately while solving queries as this can impact company relations
• Knowledge of relevant CS Softwares
• Good understanding of English and must be able to read, speak and write in English Ability to multitask, prioritize and manage time effectively
• Accurate comprehension, interpretation, and timely response to emails and call is an added advantage
• Basic proficiency in the use of Microsoft Excel / spreadsheets and MS Word.
• Understand what does outstanding customer support look like and be ready to go the extra mile
• Open to all modes of support (email, phone support)
• Willing to work full time, including weekends and evenings (working on a rotational basis)

See Also-Guaranty Trust Holding Company (GTCO) Entry Level Recruitment

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus

How to Apply

Interested and qualified candidates should:

Click here to apply

Note

Recruitment Process:

• Typing test + Online Soft-skills test
• A screening call with the Senior Recruiter ~30 mins
• Technical interview with the hiring manager ~30 mins

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