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Fedeth Microfinance Bank Recruitment of Direct Sales Agent

Fedeth Microfinance Bank is a prestigious financial institution offering a broad range of financial services to micro, small and medium sized enterprises and other clients.

Fedeth Microfinance Bank Recruitment 2022/2023

Fedeth MFB is recruiting to fill the position below:

Job Title: Direct Sales Agent

Location: Abuja

Job Summary

Execute all tasks and activities related to the marketing of products/ services to existing and prospective customers within the assigned region and business area.

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Key Responsibilities

Promote company products by marketing Fedeth’s products and service offerings to current and potential clients within the assigned jurisdiction.
Build and maintain client base through aggressive customer relationship building and management.
Participate in the recovery action on non-performing loans, including watch listed accounts.
Conduct customer surveys and business environmental analysis and generate relevant information for product/ service development.
Prepare/ compile agreed periodic activity and performance reports for the attention of the Team Leader, Marketing.
Educate customers on the terms and conditions guiding Fedeth’s products and services.
Inform customers of the distinguishing features and benefits of Fedeth’s new products and services.
Obtain and file supporting documents and customer correspondence required in closing a deal and provide all other administrative support for transactions.
Log and resolve customer queries and complaints, escalating to other support units where necessary to ensure effective resolution.
Participate in the implementation of effective marketing strategies, programmes and activities aimed at meeting customer needs, enhance asset creation and relationship management.

Requirements

Candidates should possess an HND / Bachelor’s Degree with 1 – 4 years work experience.

Technical Skills:

Good knowledge and understanding of the dynamics of marketing models.
Possession of in-depth knowledge of customer acquisition/ retention strategies
Good knowledge of the Nigerian Financial Services Industry with emphasis on the mortgage, real estate financing and retail/small business banking sub-sectors
In-depth knowledge and understanding of the principles of marketing – advertising, brand management, market/sector targeting, product development etc.
Expert knowledge of Fedeth’s products and services.

Soft Skills:

Excellent communication (written and oral), interpersonal and negotiation skills
High level of drive and resilience in achieving set goals/ targets.
Good appreciation and working knowledge of MS Office tools
High sense of responsibility, accountability and dependability

How to Apply for Fedeth MFB Recruitment

All interested and qualified candidates should send their CV to: fedethrecruitment@fedethmfb.com using the Job Title as the subject of the email

Application Deadline 31st March, 2022.

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