York St. John University Recruitment (UK Visa Sponsorship)

York St. John University Recruitment (UK Visa Sponsorship). York St. John University is now recruiting for an application analyst at the University. Check the article below for how to apply and the requirements.

York St. John University is looking for qualified and competent individuals to fill the role of Application Analyst in the Innovation & Technology Services department.

Situated in the heart of the historic city of York, and with the recent addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.

York St John University can draw on a proud history of innovating and modernizing to meet contemporary needs and challenges. As the oldest Higher Education institution in the city, our roots go back to 1841. Originally the York Diocesan Training School for teacher education, we opened the door to the children of local working families. In 1846 the Female Teacher Training School was also founded and ever since then, our mission to widen access to education has been at the heart of everything we do.

Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. The University is home to almost 10,000 students from over 100 countries studying courses across the sciences, arts, humanities, education, and business.

Position: Application Analyst

Page Contents

Job Schedule: Contract

Location: York, UK.

Description

The Application Analyst will play a key role in enabling the University to fully gain the maximum benefit from our use of our Dynamics 365 and Microsoft Power platforms. You will develop and support our Dynamics 365 CRM and Microsoft Power Platform based business solutions across the ‘full-stack’, from the front-end. Products include but not limited Dynamic 365 (CRM), Power Apps Portals/Power Pages as well as SharePoint integrations and data connections with our data warehouse.

The post is available on a fixed term contract basis for 24 months, initially based within our projects team in York with an expectation to be onsite frequently. As the post develops and the project transitions into service, the role will transition to the operational Applications Team.

Responsibilities

Participate in complex technical support, build, run, break-fix and configuration changes for IT services, including user and security/permissions administration and identity systems.
To develop and deliver service delivery plans that encompass all areas of the ITIL service lifecycle for the services within the remit of the role (including but not limited to design and transition, supplier management, finance management, capacity, availability, security management, change, problem, incident and request fulfilment).
To deputise for the team Manager with regards to committee attendance, technical and service management, and support and guidance of staff members.
Develop a comprehensive service delivery portfolio that reflects best practice and is regularly reviewed and refined through self-reflection, peer-support, stakeholder feedback, professional development and research activity.

Other Responsibilities

Ensure compliance with, and take responsibility for, adherence to University governance and quality assurance mechanisms.
Make a substantial contribution to the University community through involvement in, and leadership of internal and external activities; examples include technology working group leadership, committee membership, mentoring, knowledge exchange, external peer engagement.
To lead IT Service Management across IT Services within the Applications function including the collaborative design, research, development and deployment, maintenance and support of the University’s systems and services, across multiple environments.

Roles

Lead planning for and participate in the installation, maintenance, development and upgrading of business-critical University systems and services, providing appropriate technical expertise, training and advice, translating technical and functional project details for non-technical stakeholders.
To provide technical support for the services of all elements of IT services within the remit of the role and ensure outstanding service quality.
Take responsibility for, and lead on the development of all elements required to support the Microsoft platform technologies by playing a key role in regular service review activity, service development, acceptance in to service and continual service improvements.
Prepare and collaborate on capital funding bids to support projects and new initiatives.
Initiate and participate in continuing professional development activities to support and enhance your professional standing and that of others, including mentoring and supporting colleagues and members of your team.
Prepare and deliver appropriate related training and materials, technical support, help and advice to constituents of the University and its partners. This will include acting as a technical contact between the University and the vendors of university systems.
Lead others in the allocation, escalation and resolution of loss of service notifications, problems, incidents, service and change requests.

Requirements

Full lifecycle management of Microsoft based applications and platforms/services with the portfolio
Led and particiapted in ongoing development, deployment, maintenance and break-fix support
Experience of ITIL Service management & service delivery plans
Experience developing applications for SaaS based technologies, specifically for this role: Microsoft Dynamics 365, PowerApps/Portals/Pages.
Excellent interpersonal skills and ability to interact at all levels within the University.
Ability to work, support and collaborate with colleagues across the Innovation & Technology Services (ITS) department and the University.

Benefits

Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
Pension scheme
Health Cash Plan after six months service
Employee Assistance Programme
Paid leave for Armed Forces Reservists
On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
Relocation expenses package for certain roles
Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs
Skilled Worker Visa sponsorship