Legit Portal

U.S. Consulate Recruitment For A Logistician – Apply Here. The US Consulate is now inviting applications from suitably qualified persons to fill the position of a logistician. See how to apply below and the requirements.

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Logistician – U.S. Citizen Eligible Family Members (USEFMs)

Announcement Number: Lagos-2022-120RA-2
Location: Lagos
Hiring Agency: Consulate General Lagos
Series/Grade: FP – 0805 7
Promotion Potential: FP-7
Work Schedule: Full-time – 40 hours per week

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Overview

• Hiring Path: Open to the public
• Who May Apply/Clarification From the Agency:
  • For USEFM – FP is 07.  Actual FP salary determined by Washington D.C.
  • U.S. Citizen Eligible Family Members (USEFMs) – All Agencies
• Security Clearance Required: Secret/Confidential Clearance
• Appointment Type:  Temporary
• Appointment Type Details: Definite not to Exceed (5 years)

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
• Supervisory Position: No
• Relocation Expenses Reimbursed: No
• Travel Required: 25% or less
• Travel is required which may include Danger Posts

Basic Function

• The incumbent Provides technical security support and services to posts in its respective geographic region.
• Manages the ESC/ESO inventory and is responsible for supply chain management, logistics operations, procurement, and inventory reconciliation of technical systems and equipment maintained by the ESC/ESO at its post of residence and constituent posts throughout the region.
• Assists with office administrative duties, travel arrangements and tracking the office travel budget.

Requirements / Qualifications and Evaluations

Education Requirements:

• Completion of high school, secondary school or equivalent academic qualification.

Experience:

• A minimum of three (3) years of logistics and/or administrative experience gained in an office setting.

Evaluations:

• This may be tested. Please specify in your application your level of proficiency in the language listed.

Language:  

• English Fluent (Reading/Writing/Speaking).

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration must pass medical and security certifications.

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Benefits and Other Info

Benefits
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
Hiring Preference Selection Process:

• Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may determine that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

* Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.
• A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
• The certification letter should be on the letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date, and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Salary

USD 40,488 / Annum

See also – Unilever Nigeria Recruitment For Assistant Finance Business Partner

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Instruction

• All candidates must be able to obtain and hold a Secret clearance.
• To apply for this position click the ““APPLY TO THIS VACANCY” button at the top of the page. Click on the “Submit Application” button to complete your application process.  For more information on how to apply visit the Mission internet site.

Required Documents

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide the requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

• Copy of Orders/Assignment Notification (or equivalent)
• High School Diploma
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Important Information and Notice

• Applicants Eligible to take a language or skills test or selected for an interview will be contacted via email.
• The complete position description listing all duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
• Thank you for your application and interest in working at the U.S. Mission in Lagos, Nigeria.

Apply For Assistant Finance Business Partner, West Africa at Unilever Nigeria Plc. Check the article below for requirements and how to apply successfully.

Unilever Nigeria Plc – Welcome to Unilever, a global multinational and fast-moving consumer goods (FMCG) company with products sold in over 190 countries and more than 2 billion consumers across the world who use our amazing products every day!

We are recruiting to fill the position below:

Job Title: Assistant Finance Business Partner, West Africa

Job ID: R-55533
Location: Lagos
Category: Finance

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Main Job Purpose

• To ensure the business gets an efficient return on all marketing investments through a detailed review of justification of spends, aggressive pre and post-evaluation of Brand and Customer marketing expenditure; enforce the accurate booking, reporting and control of Brand Marketing Investment; and support the Finance Business Partner-Analytics in result commentaries and performance analysis across West Africa.

Job Summary

• Standardize BMI spend evaluation process and ensure all marketing activities are pre & post-evaluated against agreed KPIs.
• Ensure up-to-date documentation on all Brand and Customer Marketing briefs, Pre & Post Evaluations.
• Balance Sheet Review: Reconcile all balance sheet accounts relating to BMI.
• Prepare comprehensive monthly BMI commentary for both Actuals and Forecast and key highlights on the revised full-year forecast and phasing for use by Category Teams and Marketing Leadership Team.
• Ensure smooth month-end closure on all BMI accounts.
• Provide timely input on BMI full-year forecast to Reporting Accountant.
• Ensure all BMI process documentation is up to date.
• Ensures procurement of all promotional and marketing items are channeled through a centralized Procurement buying process, as defined in the “No PO, No Pay” Policy.
• Prepares decision support information for Brand Building Managers to aid the efficient use of the promotion budget.
• Ad hoc analysis of historic data in ERP.
• Continuous training of business partners to boost finance knowledge.
• Control the BMI budget to ensure actual spending is in line with the approved amount.
• Enforces governance process around Brand and Marketing Investment Accounting.
• Ensures data accuracy and general ledger integrity in the posting and reconciliation of BMI Activities.
• Drive Return on marketing investments (ROMI) framework for the total business.
• Assist Finance Business Partners in the review and analysis of promotional briefs before signing off.
• Act as key contact for Brand & Marketing Investment (BMI) data and act as department expert on BMI.
• Respond to queries on BMI, including ad hoc analysis.
• BMI Analytics: Mines data to identify trends in performance and structure of spend (A/P/POS) and share value-adding insights with Category Teams.
• Ensure the business delivers on agreed ROMI targets (e.g., non-working media target)
• Takes responsibility for own development.

Key Requirements

• A graduate of any relevant discipline (Economics, Accountancy, Business Administration)
• 3 – 5 years of relevant experience is required.
• Good communication, interpersonal and problem-solving skills
• Proactive attitude and ability to work with minimal supervision within a team.
• Excellent knowledge of SAP and Excel

Key Environment

• Internal – Marketing and Sales teams, MLT, FLT, interfaces across Finance, IT, Customer Service
• External – Regional Contacts, Controllers team.

see also – Bible Society of Nigeria Recruitment For Territorial Distribution Officer

How to Apply

Interested and qualified candidates should:
Click here to apply

Note

• Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
• At Unilever, we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

May And Baker Nigeria Recruitment For Cost / Budget Analyst. May and Baker Nigeria are now recruiting to fill the position of Cost/Budget Analyst. See how to apply below and the requirements.

May & Baker Nigeria Plc was founded on September 4, 1944, as Nigeria’s first pharmaceutical company. It has its origin in England, the United Kingdom in 1834 when three chemists founded Grimwade, May & Pickett, a firm for manufacturing chemicals for pharmaceutical products.

Applications are invited to fill the position below:

Job Title: Cost / Budget Analyst

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Location: Nigeria
Employment type: Full-time

Requirements And Qualifications

• The incumbent must possess an HND / B.Sc in Accountancy or related field, be partly ICAN qualified
• Candidates must be computer literate with working knowledge of relevant ERP, self-disciplined, methodical, and thorough in approach with the ability to work cordially within a team to achieve results.
• Minimum of four years cognate experience in Factory Accounting / Costing and Budgets.
• The preferred candidate must possess good numerical and analytical skills in addition to excellent communication skills.

Job Benefits

• Attractive and Negotiable.

How to Apply

Interested and qualified candidates should send their CVs to: careers@may-baker.com using the Job Title as the subject of the email.

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Closing Date For Application

26th January 2023.

Bible Society of Nigeria Recruitment For Territorial Distribution Officer. The Bible Society of Nigeria is now recruiting to fill the position of Territorial Distribution officer. See how to apply below and the requirements.

The Bible Society of Nigeria is a member of the United Bible Societies (UBS), a global fellowship of Non-Denominational Christian organizations whose primary mission involves translating the Holy Scriptures into languages people can read and understand as well as production and distribution of the scriptures in various forms to meet the different needs of people. It also organizes life-transforming programs to engage people with the scriptures and raising of funds for its activities.

We are recruiting to fill the position below:

Job Title: Territorial Distribution Officer

Location: Aba, Abia
Employment Type: Full-time

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Key Responsibilities

• The candidate is responsible for Distribution at the assigned location.
• The candidate will be involved in the Planning, Forecasting, and Implementation of distribution programs in a way that facilitates sales and creates warehouse space.
• He will ensure good inventory management of the Society’s Scripture stock nationwide.
• He is responsible for expanding the customer base by developing new customers and channels of distribution.
• He will ensure a broad customer base and sound customer relationship management i.e.
• He will be responsible for Customer Relationship Management by visiting customers’ outlets and relating with them on the phone.

Requirements And Qualifications

Education:

• Must have a First Degree or HND in Marketing, Business Administration, or other relevant disciplines.
• Professional certification from a recognized body will be an added advantage.

Experience:

• 3 years minimum cognate work experience in a structured environment.

Personnel Specification(s):

• The candidate for this job must be creative by way of product development and innovation and possess the analytical skill.
• S/he should have good numerical and human relations skills.
• The successful candidate must have knowledge of Sage 50
• Must be highly creative and innovative with the ability to develop new products.
• Must have strong analytical skills to be able to analyze and interpret distribution trends.
• Good knowledge of the Nigerian road network
• Must be highly transparent and honest in all transactions
• Must have knowledge of Nigerian Bible market diversity.
• Must have flair for figures and product codes.
• Must have strong marketing and communication skills.
• Must have a high level of social and public relations skills with strong spiritual, mental and moral maturity.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline

2nd February 2023.

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Interswitch Group Recruitment For Data Analyst- Apply Here. Interswitch group is now recruiting to fill the position of Data Analyst. Check the article below to see how to apply and the requirements.

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Data Analyst

Location: Lagos
Employment type: Full-time

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About the Job

• We are looking for a data guy/gal to join our team.
• As the data guy/gal, you’ll provide analytical and number-crunching assistance to us in developing, supporting and scaling our consumer product.
• Your input will ensure that the product team has the required information to make informed decisions and is empowered to operate at maximum efficiency.

Key Responsibilities

Your broad responsibilities include:

• Streamline the problem-solving process from a business question to reasoned advice.
• Develop a deep understanding of our product and the meaning behind technical data.
• Support Product Owners, Managers and Stakeholders by providing insights and creating Business Intelligence tools, including setting up dashboards, and creating and documenting data collection procedures.
• Collaborate with Data Engineers, Developers and other stakeholders to make sure that required data is captured and well-structured. etc.
• Collaborate with other teams to track business performance and work with growth, Product, and business to devise growth strategies

Qualifications And Requirements

What you need to be successful:

• 4 years experience in a Data Analyst or similar role.
• Strong analytical skills.
• (Strong collaboration and communication skills (both verbal and written).
• Experience with/in the payments industry and/or fintech would be an advantage.
• Experience with/in a B2C product is also an advantage.
• Strong knowledge of SQL.
• Ability to understand complex ecosystems and switch between contexts.
• Experience and a very good understanding of Tableau or other visualization tools are a must.

How to Apply

Interested and qualified candidates should:
Click here to apply

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Orange Group Recruitment for Sales Supervisor – Apply Here. Orange Group is now inviting applications from suitably qualified persons to fill the position of Sales supervisor. See how to apply below and the requirements.

Orange Group is a fast-moving consumer goods company based out of Nigeria with a footprint that stretches across West Africa in four key segments: Pharmaceuticals; Beverages; Personal Care; and Lighting. As a large diversified consumer goods group, Orange Group leverages its industry knowledge, manufacturing capabilities, and extensive distribution network to bring international products and brands to African consumers, as well as locally manufacture effective quality pharmaceutical products.

Applications to fill the position below:

Job Title: Sales Supervisor

Location: Lagos

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Job Roles / Responsibilities

• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Attend trade shows to identify new products and services
• Coach, counsel, train, and discipline employees
• Utilize information technology to record sales figures for data analysis
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales

Requirements And Qualifications

Applicants must possess the following:

• Bachelor’s Degree in any field.
• High-level communication skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Knowledge of modern marketing techniques.
• Good project management skills.
• Excellent interpersonal skills.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline 

30th Mach, 2023.

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Application Instruction

• Ensure you read and understand the procedure before you proceed to fill out the form
• Once you start to fill out the form, you cannot come back to the previous page, hence you must ensure your details are correct.
• Ensure you have the soft copy of your CV ready for upload.
• The size of your CV must not exceed 5MB.
• After uploading your CV, you will be prompted to take our online Aptitude Test.
• Make sure that you have a pencil, paper, and calculator ready before you start the test
• This is a 45 minutes test that will assess your basic competencies in numeracy and comprehension.
• For your application to be successfully submitted you must complete the attached test.

Wema Bank Plc Recruitment For Change Analyst – Apply Here. Wema Bank is now recruiting to fill the position of Change Analyst at the bank. Interested persons should kindly check the article below for requirements and how to apply.

Wema Bank Plc – Widely reputed as the longest-surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Title: Change Analyst

Location: Lagos
Job Type: Full-time

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Job Roles and Responsibilities  

• Support the development, execution, and delivery of the strategy to promote awareness, adoption and understanding.
• Escalate any risk areas identified to the Change Manager.
• Support the delivery framework, tools, methods, project management, communications, communications planning, and execution.
• Track and report on deliverables.
• Contribute to the design, delivery and management of stakeholder engagement and change leader activities.

Requirements

Educational:

• BSc. Degree

Competencies:Technical:

• Presentation Skills
• Research and Analytical Skills
• Communication
• People Management.

Behavioral:

• Interpersonal Skills
• Problem-solving skills.

Benefits

Highly Competitive.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline 

31st January 2023.

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Hobark International Ltd. Recruitment For Mechanical Technologist. Hobark International Limited is now recruiting to fill the position of  Mechanical Technologist at the. See how to apply below and the requirements.

Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently, we have offices in 4 countries with our head office in Lagos.

Applications are invited to fill the position below:

Job Title: Mechanical Technologist

Location: Lagos
Job Type: Permanent

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Job Roles / Responsibilities

• Carries out routine maintenance and testing activities.
• Completes fault-finding and repair of mechanical systems and equipment.
• Provide support as part of the installation emergency response team.

Requirements For Hobark International Recruitment

• A Degree in Mechanical Engineering.
• A minimum of 5 years experience as a mechanical technician in the Oil & Gas industry.
• Extensive knowledge of mechanical engineering designs, installations, maintenance, and repairs.
• Excellent communication and collaboration skills.
• Great organizational and time management abilities.
• Willingness to perform mechanical maintenance and repairs outside of business hours.
• Proficiency in mechanical design and diagnostic testing software.
• Exceptional analytical, critical thinking, and problem-solving abilities.

How to Apply

Interested and qualified candidates should:
Click here to apply

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International Breweries Recruitment for Packaging Process Artisan. International Breweries is now inviting applications from suitably qualified persons to fill the position of Packaging Process Artisan. See how to apply and the requirements.

International Breweries Plc – Our Dream is to bring people together for a better world. Beer, the original social network, has been bringing people together for thousands of years. We are committed to building great brands that stand the test of time and to brewing the best beers using the finest natural ingredients.

Our diverse portfolio of well over 400 beer brands includes global brands Budweiser, Corona, and Stella Artois; multi-country brands Beck’s, Castle, Castle Lite, Hoegaarden, and Leffe; and local champions such as Aguila, Bud Light, Jupiler, Klinskoye, Modelo Especial, Quilmes, Skol, and Victoria.

We are recruiting to fill the position below:

Job Title: Packaging Process Artisan

Job Requisition ID: 30035864
Location: Port Harcourt Brewery, Rivers
Job type: Full time

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Purpose

• The key purpose of this role is to maintain equipment, assuring reliable performance to standard through inspections and providing corrective actions to restore equipment back to the inherent condition

Key Outputs and Responsibilities

• Manage Machines According To VPO Principles And Standards
• Achievement Drive (Improvement, Do Better Than Standard Or What Was Done Previously, Be The Best).
• Key Function Is To Carry Out Repairs / Maintenance
• A Logical, Analytical Problem Solver Who Can Operate In An Unstructured Environment.
• A Team Player (Prepared To Communicate, Listen And Assist).
• Initiative And Energy.
• Plan And Prepare Job

Requirements And Qualifications

Applicants should kindly possess the following:

• Minimum of HND / B.Eng or equivalent in Mechanical or Electrical / Electronic Engineering
• Minimum of 1 year as Process or Maintenance Artisan on high-speed packing lines
• Minimum of B.Sc. / HND / B.Tech in Electrical Engineering.
• 2-3 Years experience in Brewing / FMCG environment
• Proficiency in the use of Microsoft office applications i.e. (Microsoft Excel, Word and PowerPoint)

Roles, Skills, and attributes required:

• Comply With Safe, Health And Environmental Procedures And Legislation.
• Maintain Safety And Housekeeping Standards
• Safe Maintenance Practices Audited.
• Adherence To PPE Policies.
• Maintenance Tools Are In Good Working Order
• Identification Of Unsafe Practices Through Sio’s.
• Safety Inspections were conducted.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline 

23rd January 2023.

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Note

• AB InBev is an equal opportunity employer and all appointments will be made in line with AB InBev’s employment equity plan and talent requirements. We are a company that promotes gender equality.
• Internal applicants require Line manager approval.
• Please note that only shortlisted applicants will be contacted.
• The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for shortlisting.

Apply For Account Officer at the Ibadan Electricity Distribution Company (IBEDC) Plc. Check the article below for requirements and how to apply successfully.

Ibadan Electricity Distribution Company (IBEDC) Plc – Headquartered in Ibadan is responsible for electricity distribution within the southwestern zone (Oyo, Ogun, Osun, and Kwara as well as some parts of Kogi, Ekiti, and Niger states).

We are an organization with a focus on delivering excellent service to customers and providing customer satisfaction through reliable power distributions.

Applications are now invited to fill the position below:

Job Title: Account Officer

Location: Ibadan, Oyo
Job type: Full Time

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Description Of The Job

• This job role is to ensure that all Metering Projects Accounts and operating funding bank accounts of the business hubs are properly maintained and reported accurately in consistent with laid down treasury and regulatory policies and procedures of the company.

Job Roles And Responsibilities

• Ensures monitoring of customers’ payments and making sure the payments are properly accounted for.
• Ensures that customer complaints reported daily are resolved immediately.
• Monitors customers’ payments on the internet banking platforms of all metering projects.
• Maintains day-to-day banking relationships and operations- with the metering project banks.
• Ensures reconciliation with Project Collection Aggregators in respect of metering projects.
• Prepares all metering project bank reconciliation accounts.
• Carry out other sundry assignments as directed by the Head of Treasury Services & Revenue Management.

Job Requirements

Interested persons should kindly possess the following:

• A Bachelor’s Degree in Finance, Accounting or any related field
• An MBA or relevant postgraduate degree is an added advantage

How to Apply

Interested and qualified candidates should:
Click here to apply

Deadline For Application

Not specified yet

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United Nigeria Airlines Recruitment For Customer Relations Manager. United Nigeria Airlines is now recruiting for the position of customer relations manager. See how to apply below and the requirements.

United Nigeria Airlines Recruitment: – Private Airlines Services Limited (Operators of United Nigeria) is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename: United Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Relations Manager

Location: Nigeria
Employment Type: Full Time
Reports to: ED/COO
Effective Date: TBA

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Job Summary

• The Customer Service Manager is responsible for ensuring a high-performing operation by leading, engaging, coaching, motivating and developing front-line team members.
• The customer service Manager will supervise the on-time performance of all of United Nigeria’s domestic, regional and international, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airline with safety, security and on-time departure. Also responsible for supporting their teams’ efforts in creating a safe, reliable operation while delivering an elevated customer service experience.
• He/she is responsible for developing outstanding loyalty programs to increase customer satisfaction.

Job Responsibilities

• Improve customer service experience, create engaged customers and facilitate passenger organic growth for the company.
• Take ownership of customers’ issues and follow problems through to resolution
• Develop service procedures, policies and standards.
• Keep ahead of the industry’s developments and apply best practices to areas of improvement.
• Responsible for overseeing teams of customer service executives. He/she will set goals to meet the needs of each team member as well as monitor the progress of customer cases in the company emails and tracking system.
• Answering questions from customers/ passengers and resolving identified problems/ challenges.
• Ensure all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
• He/she will work with teams of customer service executives and oversee their customer service operations. He/she will also work with managers in other departments to address customer complaints or concerns as needed.
• Manage Flight Disruption as advised by COU
• Ensures that all flight summaries including flown coupons are sent on time to the revenue accounts office.
• Ensure that disruptions or unusual situations are attended to safely and legally with minimum risk to the company
• Manage relations with customers, and social media handles, liaise with NCAA, and CPD, review litigation cases, manage a call center and report to the management.
• Keep abreast of new company products and services.
• Compile and print reports on overall customer satisfaction. Isolate and identify areas of improvement.
• Ensures customer service representatives are fully trained, and knowledgeable and provide superior customer service. Train agents on how to adequately address the problem over the phone, how to write correspondence or how to use the reservation system.
• Work with management on customer service initiatives.
• Performs any other duties that may be assigned by the Station Manager from time to time.

Requirements For United Nigeria Airlines Recruitment

Applicants should possess the following:

• HND or B.Sc. in any discipline.
• A Higher Degree will be an added advantage.
• A minimum of three (3) to four (4) years of experience in a relevant field
• Knowledge of customer service experience in the aviation industry will be an advantage
• Must be able to work late hours and multi-task.

Job Attribute Required Skills:

• Excellent and strong client-facing and communication skills.
• Excellent interpersonal and customer service skills.
• Experience in providing customer service support.
• Excellent managerial skills.
• Ability to develop working partnerships with all staff in airlines at the airport
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Must be smart enough to take critical decisions within a very short time limit
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.

How to Apply

Interested and qualified candidates should send their Application (indicating location) and CV to: careers@flyunitednigeria.com using the Job Title as the subject of the mail.

See also – Maersk Line Recruitment For Talent Acquisition Manager – Apply

Maersk Line Recruitment For Talent Acquisition Manager – Apply. Maersk Line is now recruiting for the position of Talent Acquisition Manager. See how to apply below and the requirements.

Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With the simple end-to-end offering of products and digital services, seamless customer engagement, and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

We are recruiting to fill the position below:

Job Title: Talent Acquisition Manager

Job Requisition ID: R52118
Location: Lagos
Job Type: Full time

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Job Description

• Are you experienced in leading a Talent Acquisition Team and are excited about how this supports the Business Strategy?
• In addition, are you an outgoing, positive, and service-minded person with positive energy who desires to make a difference consistently?
• As the Talent Acquisition Manager reporting to the Regional Head of Talent Attraction & Acquisition for Africa, you will play a key role in ensuring business continuity through the timely delivery of talent to the Business through ongoing recruitment processes. The role can be based either in Lisbon (hub location), or any key location within Africa.
• At Maersk, we have a vision that’s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our people to make it happen.
• You will have an exciting and attractive career in an ambitious and collaborative environment with the possibility of continuous professional and personal development in a truly global organization.

Job Roles/Responsibilities

• Lead, develop and drive a highly engaged and performing team of talented recruiters
• Work with recruiters to manage stakeholder requirements
• Work with HR Business Partners on the actualization of the growth strategy via delivery of the recruitment forecasts
• Identify improvement opportunities in local processes and raise them
• Plan and execute diversity & Inclusion activities related to Talent Attraction & Acquisition
• Participate in global COE projects and are responsible for deployment within the region
• Ensure the team builds solid pipelines for critical roles and provides relevant market intelligence to Talent Attraction and Sourcing team as well as Hiring Managers
• Ensure the team consistently delivers a positive hiring manager and candidate experience
• Serve as a credible sparring partner for People Partners / HR Managers regarding talent acquisition and working on proactive recruitment forecasts with Hiring Managers
• Analyse recruiting metrics to ensure benchmarks are met or exceeded

Requirements for the Role

• Solid hands-on experience in managing end-to-end recruitment processes within a complex international organization
• People Leadership with proven experience in leading and motivating a diverse team within the TAA domain
• Knowledge of the African recruitment landscape
• Ability to effectively engage, manage and mobilize diverse and key stakeholders
• High learning agility
• Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance
• Collaborative working style, fostering cooperation and teamwork to find solutions
• Candidate-centric mindset
• Excellent communication skills, ability to navigate complex stakeholder matrix and to foster long-term relationships with internal teams, clients, and candidates
• Solid communicator, fluent in English. Fluency in French will be an added advantage
• Recruitment experience particularly in the sector of transport, logistics, supply management, etc. is beneficial
• Data-focused, with a strong understanding of performance metrics
• Structured working style and focus on delivering results as per agreed timescales and scope
• A proactive, ‘let’s get it done attitude geared towards continuous improvement

Who We are Looking for:

• You are passionate about matching talent to business needs and well-versed in the technical tools and processes within the recruitment domain.
• You are excited about putting your deep expertise at work in the transition into new technology and processes at Maersk.
• You want to propel your career further by gaining unique experience in an international environment and would like to play a key role in building future Talent Attraction & Acquisition services and solutions.

Benefits

• Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. A career at Maersk means working in a culturally diverse, performance stimulating environment.
• You’ll be part of a rich heritage and an exuberant logistics company that aims to be an inspiring and challenging place to work.
• You will feel the diversity and dynamics of our international business from day one. We commit to providing the best possible development and career growth to all our employees through various face-to-face and digitalized learning to develop future capabilities. Energizing and pioneering – this is an environment that keeps you motivated. When you join our team, you’ll join a fast-moving, values-based work environment where you can grow on the job, tap into industry-leading talent development initiatives, and broaden your worldview through our international opportunities.

How to Apply

Interested and qualified candidates should:
Click here to apply

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