The Concept Group Recruitment For Business Operations Analyst

Location: Yaba, Lagos

Employment Type: Full-time

Job Summary

• Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

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Job Roles/Responsibilities

• Create and monitor Operational KPI’s of process owners.
• Effectively communicate newly developed process/policies to the necessary stakeholders
• Help drive the implementation of all process and policies across all sales related unit
• Work directly with stakeholders to create implementation plans and complete milestones
• Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
• Independently implement, administer and evaluate day-to-day activities across all sales related departments
• Identify and execute given tasks and objectives, making recommendations that impact policies and processes
• Review analyzed data to explain trends; formulate and evaluate alternative solutions
• Analyze and interpret policies; review and implement procedures for program or function
• Give optimal reports and escalate when necessary

Requirements For The Concept Group Recruitment For Business Analyst

Below are the entry requirements for the position of Business Analyst at the Concept Group.

Applicants must possess the following:

• B.Sc / HND in any field.
• Experience in Operations is an advantage.
• Job Knowledge onChange Management and Operational KPIs.