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Boomplay Nigeria Recruitment for Artist Media Relations – Apply

December 13, 2022 by Cyril O Leave a Comment

Transsnet Music Nigeria Limited Recruitment for Artist Media Relations. Boomplay is now recruiting to fill the position of Artist Media Relations. See how to apply below and the requirements.

Boomplay (formally known as Boom Player) is a music and video streaming & download service developed and owned by Transsnet Music Limited. Boomplay’s vision is to build the largest and most reliable digital music ecosystem for artists and content creators in Africa.

The Boomplay app which won the “Best African App” at the 2017 “AppsAfrica Awards” has over 68 million users as of January 2020. It is currently the biggest and fastest-growing music app in Africa with a catalog of 20 million songs and videos which is still growing day by day. Users can stream songs and videos online free of charge, subscribe to one of the daily, weekly, or monthly plans to save songs and videos to play whilst offline, or purchase content to download. The service is currently available on Android, iOS, and the Web. Boomplay aims to build the largest and most sustainable digital music ecosystem for artists and content providers in Africa.

We are recruiting to fill the position below:

Job Title: Artist Media Relations

Location: Lagos
Employment Type: Full-time

You may also like – PepsiCo Recruitment for Marketing Associate Manager – Apply

Job Summary

  • This role acts as the liaison between the company and its content providers to develop and maintain artists’ promotions, interests, and collaborations with the company.

Job Description

  • We are hiring an organized Artist in Media Relations to join our growing team. Growing your career as a Full-Time Artist in Media Relations is a terrific opportunity to develop exceptional skills.
  • If you are strong in communication, and teamwork and have the right personality for the job, then apply for this position.

Roles/Responsibilities

  • Manage the development and execution of content promotion campaigns and strategies for a diverse roster of artists.
  • Support and educate partners on Boomplay’s tools and resources available to inspire and improve their daily business
  • Organizing and managing the artist’s company-initiated promotion, media, management, and publicity
  • Act as a direct line between the artist and the company, responsible for communicating feedback and decisions between the two groups and maintaining the artist’s interest in the company.
  • Stay in constant communication with the artist, determine and solve possible conflicts or problems between the artist and the company
  • Planning online and offline promotional events for concerts, tours, fan hangouts and artists’ upcoming releases and arranging interviews and exposures in media.
  • Develop, build and manage a database of music industry contacts to strengthen ongoing relationships with the company while utilizing the company’s existing consistent database
  • Responsible for a variety of administrative tasks including sending birthday cards, cakes, holiday cards, invitations, etc.
  • Participate in creative planning to ensure a continuous flow of content surrounding each artist.
  • Participate in developing and implementing methodologies and strategies that help Boomplay be an outstanding partner to artists, labels, and all cps
  • Align with artists and management for campaign updates and communicate goals and plans for each release.
  • Collaborate across teams to formulate and implement digital plans, social media rollouts, and offline and in-app campaigns.
  • Coordinate with other departments in the company and the artist’s team in pursuit of their goals
  • Create weekly content promotions reports and communicate updates to all team members
  • Research and evaluate industry landscape and market trends to identify new and innovative exposure and artist-company collaboration opportunities.

Qualifications and Requirements For Boomplay Recruitment

Interested persons should possess the following:

  • Bachelor’s Degree in Music, English, Communications, Marketing or a related discipline.
  • Must have 2 – 5 years of working experience in music, media or any other entertainment outfit.

Skills and Requirements:

  • Must have excellent interpersonal, negotiation, and public relations skills
  • Must possess analytical and problem-solving skills, and a genuine love for and knowledge of the music industry and business.
  • Exceptional written and verbal communication skills that display organization and attention to detail.
  • Ability to handle multiple projects at one time and work in a fast-paced, entrepreneurial environment.
  • Have a full understanding of artist needs and media relationships
  • Be proactive, reliable, responsible, and accurate with attention to detail
  • Possess the ability to keep the information confidential
  • Proven working experience in record labels is required.

How to Apply

Interested and qualified candidates should send their CVs to: jobsnigeria@transsnet.com using the Job Title as the subject of the email.

See also – U.S. Embassy Recruitment For Financial Management Analyst – Apply

Application Closing Date

23rd December 2022.

U.S. Embassy Recruitment For Financial Management Analyst – Apply

December 13, 2022 by Cyril O Leave a Comment

U.S. Embassy Recruitment For Financial Management Analyst – Apply. The U.S. Embassy is now inviting applications from suitably qualified persons to fill the position of Financial Management Analyst. Apply below.

The U.S. Mission to Nigeria comprises the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

Applications are invited to fill the position below:

Job Title: Financial Management Analyst – Employees of Mission-All/or USEFMs, EFMs or MOHs

Announcement Number: Abuja-2022-137
Location: Abuja
Series/Grade: LE – 0450 9
Promotion Potential: LE-9
Work Schedule: Full-time – 40 hours per week

See also – MultiChoice Group Recruitment For Talent Manager – Apply Here

Overview

  • Hiring Path: Open to the public
  • Who May Apply/Clarification From the Agency:
    • For USEFM – FP is 05/1.  Actual FP salary determined by Washington D.C.
    • Current Employees of the Mission – This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM – All Agencies
  • Security Clearance Required: Public Trust – Background Investigation
  • Appointment Type: Permanent
  • Appointment Type Details: Indefinite subject to successful completion of the probationary period

Summary

  • The work schedule for this position is: Full Time (40 hours per week)
  • Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
  • Supervisory Position: No
  • Relocation Expenses Reimbursed: No
  • Travel Required: Not Required

Job Duties

  • This position reports to the Financial Specialist in the Financial Management Center and is responsible for financial planning and budget formulation.
  • Incumbent analyses and review funding authorizations for approximately 26 budgets for Mission Nigeria agencies.
  • The Financial analyst does not have any supervisory responsibility but mentors two management analyst positions in the section.

Requirements And Qualifications For U.S. Embassy Recruitment

Education Requirements:

  • Bachelor’s Degree or equivalent in Accounting, Finance, Economics or Business Administrative is required.
  • Note: NYSC Certificate or Exemption document is required.

Experience:  

  • A minimum of five (5) years of progressive work experience with USG especially in budget and/or financial matters is required.

Job Knowledge:  

  • Expert knowledge of FAM/FAH, FTR/JFTR, DSSR, Appropriation Law, and other USG regulations governing accounting and budgeting is required.
  • Ensures correct interpretation and application of regulations and procedures and decisions to be followed in the accounting and budgeting process is required.
  • Expert knowledge in dealing with the Local Guard contract, the AIICO pension fund, and business operations of AERA and the American International School is required,

Evaluations:

  • This may be tested. Please specify your level of proficiency in the language listed.

Language:  

  • Fluent speaking/reading/writing English is required.

Skills and Abilities: 

  • Good interpersonal relationship and team spirit is required
  • The ability to articulate and resolve complex issues, the ability to work under pressure; as well as ability to recommend appropriate adjustments to a financial plan is required.
  • Must be proficient in the use of Microsoft office and excel.
  • The ability to effectively utilize computers and financial software, and advanced administrative, problem-solving, and analytical skills are required.
  • The ability to communicate effectively – oral and written is required.
  • Other skills/abilities required for this position are proficiency in the use of computers, typing where accuracy is of critical importance, and very high-level numerical skills.

Equal Employment Opportunity (EEO):  

  • The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

  • All applicants under consideration will be required to pass medical and security certifications.

Other Information:

  • For the current COVID-19 Requirements please visit the following link.

Hiring Preference Selection Process:  

  • Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

  • AEFM / USEFM who is a preference-eligible U.S. Veteran*
  • AEFM / USEFM
  • FS on LWOP and CS with reemployment rights **

* Important

  • Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), a Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.
  • A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
  • The certification letter should be on the letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
  • ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
  • For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement:

  • We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Salary

NGN 12,160,694 (USD 48,667)

Benefits

Agency Benefits:

  • Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Abuja, Nigeria may receive a compensation package that may include health, separation, and other benefits.
  • For EFMs, benefits should be discussed with the Human Resources Office.
  • The pay plan is assigned at the time of the conditional offer letter by the HR Office.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline 

15th December 2022.

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Application Instruction

  • All candidates must be able to obtain and hold a Public Trust clearance.
  • To apply for this position, click the “APPLY TO THIS VACANCY” button at the top of the page. Click on the “Submit Application” button to complete your application process.   For more information on how to apply visit the Mission internet site.

Required Documents

  • To qualify based on education, you MUST submit the requested degree and/or transcripts as verification of educational requirement by the closing date of this announcement.
  • Failure to provide the requested information or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

  • Residency and/or Work Permit
  • Degree (not transcript)
  • NYSC Certificate/Exclusion/Exemption

Eligible Family Member Applicants:

  • Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

Important Information and Notice

  • Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
  • For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
  • Thank you for your application and your interest in working at the U.S. Mission in Abuja, Nigeria.

ACTED Nigeria Recruitment For Area Coordinator – Apply Here

December 13, 2022 by Cyril O Leave a Comment

ACTED Nigeria Recruitment For Area Coordinator – Apply Here. ACTED Nigeria is now inviting applications from suitably qualified persons to fill the position of Area Coordinator. See how to apply and the requirements below.

ACTED has been committed since 1993, to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer-term opportunities for sustainable growth and fulfilling people’s potential. ACTED, headquartered in Paris, France is present in four continents and our teams intervene in 37 countries towards 14 million people, responding to emergency situations, supporting rehabilitation projects, and accompanying the dynamics of development. Over 5,000 staff are dedicated to implementing and developing our projects.

We are recruiting to fill the position below:

Job Title: Area Coordinator

Location: Yola, Adamawa
Job Type: Contract
Contract Duration: 12 months (renewable)
Security Risk Level: Sensitive (2/4)
Type of Contract: Fixed Term
Starting Date: ASAP

SEE ALSO – MultiChoice Group Recruitment For Talent Manager – Apply Here

Position context and Key Challenges

  • Present in Nigeria since 2017, ACTED teams are supporting displaced and conflict-affected populations in the North-East of the country, around Maiduguri, with a coordination office based in Abuja.
  • The NGO provides emergency assistance to the most vulnerable populations through a variety of activities, such as building emergency shelters, distributing non-food items, assisting in the management of camps for displaced persons or providing logistical support as well as information management services to the humanitarian community.
  • In response to the protracted conflict in North-East Nigeria, ACTED provided live-saving humanitarian assistance through Camp Coordination and Camp Management (CCCM), shelter and nonfood item provision, critical food assistance, emergency humanitarian logistics services, and information management solutions to support a coordinated emergency response across Northern Nigeria.
  • Crucially, ACTED coordinated a consortium program with five humanitarian partners, thereby providing integrated multi-sectoral assistance to over 180,000 conflict-affected individuals in 2019 alone.
  • Moreover, ACTED closely collaborated with government officials, civil society actors, and local leaders to build capacity and disaster risk reduction systems, strengthening urban resilience for 60,000 individuals from both internally displaced and host communities in Maiduguri, Borno State. ACTED’s life-saving assistance modalities have benefitted over 350,000 individuals in 2019.

Job Roles and Responsibilities

Positioning:

  • Context analysis: Ensure ACTED has an up-to-date understanding of the area’s socio-economic situation, trends, needs and gaps, and who does what and where (3W).
  • Strategy Implementation: Take a lead role in implementing ACTED’s country program strategy in the area identifying strategic opportunities for expanding ACTED’s work in the area, and in particular:
    • Identify new opportunities and new sectors of intervention;
    • Consolidate and stabilize programming;
    • Ensure humanitarian principles are adhered to;
    • Contribute to identifying new donors, private sector partners, national and international NGOs, think tanks, academia, etc. to work within the area based on complementarity and added value;.
    • Review the geographic and thematic footprint;
    • Ensure activities are relevant and meeting area/beneficiary needs; e) Identify ACTED added-value;
  • Networking, positioning and general representation:
    • Participate in donor meetings at area level and communicate relevant information to the Country Director and other relevant staff;
    • Establish, maintain and improve active and regular working relationships with other NGOs, UN agencies, clusters, working groups, consortia, etc. at area level ensuring maximum visibility of ACTED
    • Establish, maintain, and improve active and regular working relationships with local authorities and where necessary non-state actors and obtain required authorizations and buy-in for ACTED’s activities at area level
    • Ensure ACTED is represented in key clusters, working groups, NGO coordination bodies, etc. at area level
  • Proposal development a) Lead assessment(s) at area level to ensure proposals are relevant:
    • Support the Country Director and Project Development Department in proposal conceptualization (problem statement, logframe) within the framework of the country, regional and global strategy
    • Contribute to budget design to ensure budget needs at area level have been taken into consideration.

Management and Internal Coordination:

  • Staff Management:
    • Ensure that all staff in the area understand and are able to perform their roles and responsibilities related to area operations and link with the capital Head of Departments
    • Promote team building, productivity, and staff welfare
    • Mentor and support the team to build capacities, improve efficiency and performance, and follow career management
    • Manage interpersonal conflicts among staff at the area level
  • Internal Coordination:
    • Facilitate interdepartmental communication and information sharing for a positive working environment
    • Ensure implementation of ACTED coordination mechanism at area level (WAM, MAR, FLAT meeting, etc.)

Project Implementation Follow-up:

  • Project Implementation Tracking:
    • Supervise Project Managers in the area and provide support to project implementation through troubleshooting and eliminating blocking points
    • Monitor output achievement and cash burn rates and ensure a timely completion of projects through review of PMFs,
    • Ensure that relevant project information is up-to-date and available for reporting purposes
    • Ensure coordination and complementarity amongst projects within the area of intervention
  • Project Quality Control:
    • Ensure the application of a practical field-based M&E system/plan for each project
    • Conduct frequent field visits to project sites to assess activities and ensure efficient use of resources
    • Advise Project Managers to adapt projects according to monitoring and evaluation findings
    • Ensure beneficiary feedback mechanisms are in place
    • Ensure capitalization of best practices and lessons learned for projects in the area of operations.
  • Partner Management:
    • Identify potential local partners in the area based on an assessment of complementarity and added value
    • Provide support to partners in project implementation and ensure timely and qualitative implementation of projects by partners in line with ACTED and donor requirements.

FLATS Management:

  • Finance Management:
    • Control project budgets at area level to avoid under/overspending
    • Ensure accurate budget forecasting and efficient cash flow management
    • Ensure timely and accurate area finance TITANIC reporting
  • Logistics & IT Management:
    • Ensure timely procurement and adherence to rules of origin and nationality at area level
    • Ensure quality supply management at area level
    • Ensure proper IT systems, data backup and protection from malware at area level
    • Ensure sufficient and reliable means of communication at the area level
    • Ensure timely and accurate area logistics TITANIC reporting
    • Ensure proper asset management at area level and enforce asset investment policy
    • Ensure proper stock management at area level
  • Administration and HR Management:
    • Ensure transparent and timely recruitment of national staff and contribute to international staff recruitment upon capital request
    • Proactively adapt the staffing structure to needs and funding
    • Ensure regular performance appraisal and career management for staff at area level
    • Ensure timely and accurate area HR TITANIC reporting
    • Ensure timely exit forms.
  • Transparency / Compliance Management:
    • Minimize the risk of fraud and corruption by ensuring adherence to ACTED FLATS procedures
    • Ensure that staff is aware of ACTED’s transparency and whistle-blowing policy
  • Security Management:
    • Analyze the security context at the area level and in close collaboration with the Country Security Manager contribute to defining, analyzing and evaluating risks
    • Ensure all staff in the area adhere to security procedures
    • Ensure security incidents at area level are promptly reported to the capital.
    • Engage with relevant key stakeholders at area level to ensure access and support of interventions
    • Address security and safety risks by implementing standard operating procedures defined for the area
    • Ensure the offices and houses conform to recommended security, health and safety

Requirements for ACTED Nigeria Recruitment

Applicants should have the following:

  • University Education in a relevant field such as international development, emergency operations, humanitarian programming, technical degree in camp management, or the like;
  • Extensive project management experience in emergency and/or development programs;
  • Base management skills preferred (HR, Finance, Logistics);
  • Proven capabilities in leadership and team management required;
  • Ability to work well under pressure;
  • Strong negotiation and interpersonal skills, and flexibility in cultural and organizational terms;
  • At least four years of relevant work experience, preferably including security management;

Conditions

  • Salary between 3100€ and 3500€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300
  • Accommodation and food provided in the ACTED guesthouse
  • Pension, health insurance, life insurance, and repatriation assistance (& unemployment insurance for EU citizens)
  • Flight tickets every 6 months & visa fees covered
  • Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract
  • R&R every 3 months, flight tickets covered up to $500 and allowance of $200
  • Annual leave of 25 to 43 days per year
  • One week pre-departure training in ACTED HQ, including a 3-days in situ security training
  • Tax advice (free 30-minute call with a tax consultant)
  • Psychological assistance

READ ALSO – Qatar Airways Recruitment For Digital and Marketing Operations Officer

How to Apply

Interested and qualified candidates should send their Cover Letters and CV to: jobs@acted.org using “AC/NIA” as the subject of the email.
Or
Click here to apply

Note: ACTED will never charge a fee for the recruitment process

Qatar Airways Recruitment For Digital and Marketing Operations Officer

December 13, 2022 by Cyril O Leave a Comment

Qatar Airways Recruitment For Digital and Marketing Operations Officer – Western Africa. Qatar Airways is now recruiting to fill the position of Digital and Marketing Operations Officer. See how to apply below and the requirements.

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivaled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Applications are invited to fill the position below:

Job Title: Digital and Marketing Operations Officer – Western Africa

Job ID: 183042
Location: Lagos
Category: Corporate & Commercial

See also – Nigerian Breweries Recruitment for Investment Manager – Apply

Job Description

  • Takes the initiative to execute all required Digital & Marketing Campaigns activities, as well as B2B & B2C activities to support meeting the key KPIs of Revenue, Brand awareness, corporate penetration, Digital Direct, and Loyalty.
  • Monitors closely the day-to-day Digital and Marketing campaigns ensuring that regular tracking is managed and reported to the leadership teams in the Regions and Head Office.

Job Roles / Responsibilities

  • Planning and implementation of promotional offers, value-add and ancillary product propositions, and loyalty initiatives to achieve revenue, yield improvement, and digital penetration targets
  • Act as the subject matter expert on the assigned countries’ B2B & B2C campaign process and tools
  • Ensuring the implementation of the end-to-end campaign processes and procedures that support all B2B & B2C campaigns/activities are as per the agreed SOP and QR Standards
  • Manage, coordinate and communicate with external stakeholders (media agency/suppliers/ publishers/ partners) on the deployment of all B2B & B2C campaigns for assigned countries
  • Analyze web traffic data and ROI of all digital marketing activities/campaigns and provide summary reports to the Management.
  • Initiate effective marketing planning and measurement tools/processes as well as deliver standardized reports based on clearly set KPIs and metrics for all B2B & B2C campaigns.
  • Collaborate with key internal stakeholders (for assigned countries such as Loyalty, Digital Direct, and Digital & Marketing Operations) to maintain campaign processes and requirements to support collaboration and communication among the Digital & Marketing Campaign Hub.

Be part of an extraordinary story:

  • Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
  • You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
  • You have the chance to be a part of our future, and build the life you want while being part of an international community.
  • Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Requirements For Qatar Airways Recruitment

Interested persons must possess the following:

  • Bachelor’s Degree or Equivalent with a Minimum of 3 years of job-related experience
  • Experience in corporate business acquisition, partnerships, and Loyalty marketing is required.
  • Overall marketing fundamentals including Brand awareness techniques.
  • Strong experience required in Marketing as well as Digital environment.
  • Previous experience in Digital marketing is essential.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline 

19th December 2022.

You may also like – MultiChoice Group Recruitment For Talent Manager – Apply Here

MultiChoice Group Recruitment For Senior Marketing Manager

December 12, 2022 by Cyril O Leave a Comment

MultiChoice Group Recruitment For Senior Marketing Manager. Multichoice Group is now inviting applications from suitably qualified persons to fill the position of Senior Marketing Manager. Check below for requirements and how to apply.

MultiChoice Group is a leading entertainment company and we’re home to some of the most recognized brands on the continent. Our entertainment platforms – DStv, GOtv, Showmax and DStv Now – are a hub for more than 19 million people across 50 countries. Through Irdeto, we‘re a world leader in content security, management and delivery for pay-media companies.

We are recruiting to fill the position below:

Job Title: Senior Marketing Manager – Lagos Region

Location: Lagos, Nigeria (On-site)
Job type: Full-time
Career level: Mid-Senior level

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Job Roles / Responsibilities

Strategy and Execution:

  • Generate integrated and targeted marketing strategies that grow market share and the brand’s reputation, improve our customers’ experience and ultimately drive growth/acquisition
  • Develop and implement a company-wide go-to-market plan, working with all departments to execute intentional actions to execute strategy and achieve the business plan objectives
  • Ensure alignment of business and brand objectives to increase awareness, consideration, purchase, and brand loyalty
  • Develop the core positioning and messaging for the product
  • Establish brands’ annual objectives, strategies, positioning, tactics and measures
  • Develop an understanding of all elements of the business – Value chain, distribution, etc. – to create long-term barriers to entry against competitors in a highly competitive marketplace
  • Create awareness and understanding of MultiChoice (product) brand identity
  • Implement and manage a “Brand Visibility Program’’ improving visibility of the products/brand at various touch points
  • Conduct research analysis and interpret feedback to inform and continuously improve marketing strategies (including optimizing reach, recall, engagement, and other marketing metrics to maximize ROI)
  • Formulate, develop and implement creative advertising, media, and promotional campaigns for channels
  • Obtain customer insight to identify and evaluate strategic and innovative revenue-generating sales initiatives

Operational Delivery:

  • Propose, formulate, develop, and initiate relevant, suitable, and cost-effective marketing initiatives (including advertising, sponsorships, events, brand activations, promotions etc.) that contribute to creating and growing awareness, demand, and equity for Multichoice brands within the Region
  • Evaluate market trends to maximize business opportunities and mitigate emerging issues/concerns
  • Lead the development of creative briefs for DStv and GOtv
  • Manage ad agency performance and deliverables including briefing, and development of DStv/GOtv market roadmap and overseeing national and strategic brand campaigns Redefine promotional activity including below-the-line (BTL) and channel-specific marketing across all channels Evaluate market trends to address business opportunities and issues
  • Develop the core positioning and messaging for the product within the northern region.
  • Track and analyze brand/product performance and trends in terms of volume and profitability
  • Constantly monitor the performance of DStv and GOtv to ensure they meet company objectives
  • Prepare and present regular feedback and performance reports
  • Administer tactical programs of the assigned product line and assist in the development of MultiChoice Nigeria (MCN) product.
  • Lead marketing launch plans for a variety of products
  • Lead development of creative briefs
  • Build new businesses, great products and iconic brands
  • Constantly monitor the performance of managed brands/products to ensure it meets company objectives

Relationships and Service Support:

  • Leverage external and internal networks to identify optimization opportunities
  • Create and manage working relationships with above-the-line (ATL) & below the line (BTL ) agencies, media houses, super dealers, authorized distributors and accredited retailers with a view to leveraging the relationships to achieve MCN business goals and objectives.
  • Identify and analyze potential partner relationships for the product.
  • Maintain close contact with sales and distribution functions to “sense check” business conditions and trends.

Marketing Budget Management:

  • Manage the annual Marketing (Brand) budget and forecasting activities
  • Track and manage marketing spend
  • Continuously identify areas for improved efficiency
  • Rigorously monitor Marketing performance against approved budgets and put measures in place to address variances. Continuously identify areas for improved efficiency

People Management:

  • Ensure that the team is adequately resourced and that the team is equipped and enabled to perform (attraction, selection, retention & development of Marketing team)
  • Manage the performance of team members
  • Facilitate the development of team members and ensure performers are identified, improved, or removed
  • Display ethics in leadership and decision making
  • Ensure departmental goals are understood and actively pursued by the team; work responsibility clearly delegated
  • Performance reviews to be conducted regularly, ensuring everyone has a clear picture of current performance, recognition is given where it is due and low performers are acted upon
  • Ensure coaching and mentoring of team members
  • Ensure coaching and mentoring of team members

Qualifications And Requirements For Multichoice Recruitment

Candidates should possess a Post Graduate (preferred)

Experience:

  • A minimum of 8 years of marketing experience (or similar experience in commerce, business administration, or sales role)
  • 5 years of management experience
  • Experience in the media and entertainment industry would be beneficial working experience in Africa would be beneficial

Technical Competencies:

  • Conceptualization of strategies, campaigns, etc.
  • Technical/functional brand strategies knowledge
  • Expressive written communication skills
  • Content creation
  • Market/target audience analysis
  • Ability to initiate action and get work done
  • Detailed commercial and financial acumen, balanced with creative flair
  • Brand Strategy, development and management
  • Content marketing strategy, development, execution and optimization
  • Copywriting and content creation vendor and Media agency management
  • Commercial acumen
  • Developing value propositions
  • Data/market analysis and interpretation
  • Competitive analysis
  • Reporting and Research
  • Financial Management/Budgeting Basic understanding of related marketing regulations

Behavioral Competencies:

  • Strategic Thinking
  • Relationship building
  • Conflict resolution
  • Decision making
  • Critical appraisal
  • Holistic thinking
  • Persuading & Influence
  • Coaching Networking
  • Risk Management
  • Negotiation Skills
  • Future-Oriented

Application Closing Date

Not Specified.

You may also like – MultiChoice Group Recruitment For Talent Manager – Apply Here

How to Apply

Interested and qualified candidates should:
Click here to apply

MultiChoice Group Recruitment For Talent Manager – Apply Here

December 12, 2022 by Cyril O Leave a Comment

MultiChoice Group Recruitment For Talent Manager – Apply Here. Multichoice is now inviting applications from suitably qualified persons to fill the position of Talent Manager. See the requirements and how to apply below.

MultiChoice Group is a leading entertainment company and we’re home to some of the most recognized brands on the continent. Our entertainment platforms – DStv, GOtv, Showmax, and DStv Now – are a hub for more than 19 million people across 50 co

We are recruiting to fill the position below:

Job Title: Talent Manager

Location: Lagos, Nigeria (On-site)
Job type: Full-time

See also – Nigerian Breweries Recruitment for Investment Manager – Apply

About the Job

  • The ideal candidate will be responsible for effectively maximizing the experience and impact of identified Talents and ensuring the right levels of MultiChoice leverage, engagement, partnerships, and favorable public image for the Talents.

Job Responsibilities

  • Define and implement a relationship management roadmap for Talents (BBN, Idols, MNET talents etc.) to maintain regular communication and brand affinity.
  • Monitor and track Talents’ overall well-being and propose enablement initiatives to drive their social, entrepreneurial, behavioral, and financial wellness.
  • Serve as central liaison between Talents and MultiChoice around attendance at events, press interviews, photo shoots, travel etc.
  • Work closely with the Marketing and Content teams for providing platforms to the Talent in building and strengthening brand equity.
  • Create, maintain and action extensive and active database of Talents including key information, personal information etc. (mobile numbers, email addresses, Social media page handles).
  • Provide insight on Talents’ individual profiling and categorization into tiers to guide the organization in identifying the right brand fit for Multichoice.
  • Ensure 100% of Talents’ participation and presence at MultiChoice events and that their welfare and hospitality are adequately catered for.
  • Ensure no media show stoppers with identified Talents and promote healthy relationships.
  • Ensure to be available and responsive to Talents’ queries and requests as it concerns the MultiChoice brand.

Other Roles

  • Develop and communicate information designed to keep the public informed of talent programs and milestone accomplishments.
  • Leverage new and existing relationships to maximize brand and Talent exposure through all approved communication channels.
  • Co-create and deliver Social Media campaigns targeted at promoting Talents & the MultiChoice brand objectives.
  • Develop and ensure swift deployment of messaging materials, launch plans, and statements, for traditional and social media channels to Talent as and when required.
  • Monitor and oversee the fulfillment of contract terms for Talents.

Qualifications And Requirements For MultiChoice Group Recruitment

  • Bachelor’s Degree.

Experience:

  • Minimum of 5 years of Marketing / Media experience.

Technical Competencies:

  • Behavioral Competencies
  • PR and Event Planning
  • Relationship Management
  • Brand Management
  • Project Management
  • Business Awareness.

Behavioral Competencies:

  • Problem Solving
  • Persuading & Influencing
  • Professional Maturity
  • Result Orientation
  • Attention to Detail
  • Time Management
  • Planning & Organizing
  • Resilience
  • Ideas Generation.

Application Deadline

Not Specified.

You may also like – List of Shortlisted Candidates For Port Harcourt Poly Recruitment 2022

How to Apply

Interested and qualified candidates should:
Click here to apply online

List of Shortlisted Candidates For Port Harcourt Poly Recruitment 2022

December 12, 2022 by Cyril O Leave a Comment

List of Shortlisted Candidates For Port Harcourt Poly Recruitment 2022. The Management of Elechi Amadi Polytechnic (Also Known as Port Harcourt Poly) has released the official list of Shortlisted candidates for the CBT Tests and recruitment. Check the article below for the list.

This is to inform the public that Captain Elechi Amadi Polytechnics (Port Harcourt Poly) recruitment list of shortlisted candidates for 2022 for the Cbt test is now out.

Applicants are hereby invited for a virtual aptitude test that will be held this month on the 16th of December, 2022.

Recommended for you – African Union (AU) Recruitment For Benefits Officer – How to Apply

How to check your name on Elechi Amadi Polytechnic (Port Harcourt Poly) List Of Shortlisted Candidates 2022/2023

Captain Elechi Amadi Poly Recruitment List of Shortlisted Candidates 2022 for CBT /Aptitude Test – Applicants will receive an SMS or email stating the following:

Dear,

CEAPoly invites you to write a virtual aptitude test between 8.00 am – 3.00 pm on the 16th of Dec., 2022.

For the test, kindly log on to https://recruitment.ceapoly.edu.ng/ with your BVN and Phone Number.

N/B: There will be a mock session between 8.00 am – 12.00 pm on the 14th of Dec., 2022.

Congratulations…!

You may also like – PepsiCo Recruitment for Marketing Associate Manager – Apply

PepsiCo Recruitment for Marketing Associate Manager – Apply

December 12, 2022 by Cyril O Leave a Comment

PepsiCo Recruitment for Marketing Associate Manager – Apply. PepsiCo is now inviting applications from suitably qualified persons to fill the position of Marketing Associate Manager. See how to apply below and the requirements.

PepsiCo – In 1965, Donald Kendall, the CEO of Pepsi-Cola, and Herman Lay, the CEO of Frito-Lay, recognized what they called “a marriage made in heaven,” a single company delivering perfectly-salty snacks served alongside the best cola on earth.

Their vision led to what quickly became one of the world’s leading food and beverage companies: PepsiCo. Our company is made up of seven divisions: PepsiCo Beverages North America; Frito-Lay North America; Quaker Foods North America; Latin America; Europe; Africa, Middle East and South Asia; and Asia Pacific, Australia/New Zealand and China. Each of these divisions has its own unique history and way of doing business.

We are recruiting to fill the position below:

Job Title: Marketing Associate Manager

Job ID: 132559
Location: Lagos
Category: Marketing

See also – Flour Mills Of Nigeria Innovation Competition for MSMEs, Undergraduates And Postgraduates

Job Roles/Responsibilities

  • Perform as a strategic partner in developing LT Category Insight & Strategy. Provide support at all levels (strategic, creative, analytical, coordination) to assist the Senior Marketing Manager: Grains, Foods & Snacks in the definition of PSP.
  • Develop AOP portfolio direction for Nigeria Foods from Senior Marketing Manager: Grains, Foods & Snacks and Country GM
  • Interpret business strategy and determine innovative solutions supporting strategy implementation. Solutions must be relevant within the Nigeria market
  • Lead partnership with local creative agencies, with inputs from Distributor Teams to design & develop market-relevant, impactful integrated marketing plans and brand activation programs that deliver grains & snacks growth.
  • Lead diverse projects and multiple work streams and be familiar with the issues driving innovation, innovation tools and techniques
  • Create and maintain the brand information systems and Brand KPIs scorecard, in partnership with Consumer Insights, analyze information and propose action plans to the Senior Marketing Manager: Grains, Foods & Snacks and Country GM.
  • Set out clear market and brand KPIs for each innovation, and concept in partnership with Consumer Insights.

Other Roles

  • Identify and evaluate ideas in between AOP and PSP cycle plans that are not in the plan to maximize competitive advantage
  • Design and maintain a knowledge management and asset repository of the brand: facts, ideas, strategies, documents, advertising, etc.
  • Plan and administer the Nigeria Foods budget, control the A&M W / NW ratios and effectiveness and efficiency scorecard, and propose actions to the Senior Marketing Manager: Grains, Foods & Snacks and Country GM
  • Responsible for implementing the Global Brand book & standards and monitoring compliance against these (brand stewardship), in both advertising and packaging /brand graphics.
  • Be an active mover of identifying winning brand activation ideas within the Nigerian market and propose to lift & adapt initiatives.
  • Own marketing calendars for Nigeria, identify opportunities and synergies in the design and execution of the plans
  • Has visibility of all packaging design work in Nigeria and elevates to Senior Marketing Manager: Grains, Foods & Snacks and Country GM potential issues
  • Lead and direct different cross-functional projects of varied sizes and types concurrently, consisting of marketing, R&D, Supply Chain, Finance, Purchasing and external partners
  • Coordinate all cross-functional activities, represent consumers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
  • Align functional team and LT to get buy-in &  commitment in order to deliver business objectives
  • Lead & coordinate multiple agency partners in order to deliver on  set brand objectives

Requirements For PepsiCo Recruitment

  • Marketing / Business Tertiary qualification (Degree) as minimum
  • Previous FMCG marketing experience (8 years minimum within marketing management)

Functional:

  • Proven track record of successfully managing Brand engagement programs & achieving sustainable in-market results and long-term brand equity growth
  • Strong functional Marketing experience with a track record of delivering successful Integrated Marketing Communication programs and delivering AOPs that deliver brand growth
  • Strong strategic thinking and creative skills
  • Strong analytical and problem-solving skills
  • Strong prior experience in any of the Nigeria Foods categories i.e breakfast, bread or sausage roll

Leadership:

  • Excellent collaboration & influencing skills in order to navigate a cross-functional, cross-geographical matrix to champion Nigeria Foods agenda in WECA
  • Strong evidence of ability to set the agenda & navigate around complex challenges to in order to deliver results
  • Balancing competing priorities
  • Effectiveness in filtering  through & identifying the best ideas to pursue

Knowledge:

 

  • Ideally knowledge & experience of Food categories (e.g breakfast, snacking, bread or sausage roll)
  • Strong understanding of local Nigeria perspective
  • Ability to work in a matrix structure.

Skills:

  • Strong functional experience including:
      • Excellent skills in uncovering insights that drive strategies for growth
      • Creative processes & development of Integrated Marketing Communications
      • Ability  to create impactfully & cost-effective marketing support programs
      • Management of Creative  & Marketing Distributor teams
      • Digital Marketing and Digital partnerships
  • Experience of creating & launching Marketing integrated programs with high impact in the marketplace, particularly in Nigeria market
  • Experience in developing strong innovation programs and best practices
  • Experience in developing strong partnerships with multiple stakeholders (internal & external.

Behaviors:

  • Passion for Marketing & Communications
  • Ability to both envision the future & create a compelling vision for the Brand
  • Strong creative judgment and ability to assess what ideas can travel across markets
  • Resilience to deal with the inevitable knock-backs that occur in WECA
  • Agility in finding solutions in line with continuous market changes.

How to Apply

Interested and qualified candidates should:
Click here to apply

Recommended – Nigerian Breweries Recruitment for Investment Manager – Apply

Application Deadline

Not Specified.

Nigerian Breweries Recruitment for Investment Manager – Apply

December 12, 2022 by Cyril O Leave a Comment

 Nigerian Breweries Recruitment for Investment Manager – Apply. Nigerian Breweries is now inviting applications from suitably qualified persons to fill the position of Investment Manager. See the requirements and how to apply below.

Nigerian Breweries Plc is the pioneer and largest brewing Company in Nigeria. We are the home of great brands, with products formulated and brewed under the highest quality standards and procedures. Our rich portfolio of quality Lager, Stout, Non-alcoholics, and Spirit make us stand out. From our first champion, Star Lager Beer to our youngest gems, we ignite memorable moments that bring us together and create unforgettable bonds.  They help make the world a little better… one day, one beer, one cheer at a time!

Applications are invited to fill the position below:

Job Title: Investment Manager

Location: Lagos

RECOMMENDED – FCMB Management Development Program 2022/2023 – Apply Here

Job Description

  • We are offering an exciting opportunity to join our Investment Management team as an Investment Manager.
  • The investment manager is responsible for managing the short and long-term investment strategy and activities of the organization and help with making important investment decisions.
  • He/she will play a key role in reviewing and deploying several strategies to generate higher returns and asset growth for the organization.

Job Roles/Responsibilities

  • Implement all investment decisions in line with Pencom investment guidelines and PTL Investment Strategy
  • Keeping up to date on trends in the financial industry and making key decisions that are consistent with the goals of the funds under management.
  • Review annual/quarterly financial statements of investee companies/fund managers and remain up to date with any important policy changes.
  • Analyzing investment options and constructing the fund’s portfolio.
  • Write clear and well-informed investment recommendations based on thorough research and analysis
  • Reporting to stakeholders (including regulators) how the funds are performing and explaining factors that affected the funds’ performance.
  • Personal Finance engagement in Nigerian Breweries locations in collaboration with the Benefit team.
  • Prepare reports for Board and other Management meetings
  •  Prepare daily/weekly/monthly cash forecasts Perform due diligence, research, analysis, and documentation of investment proposals

Requirements And Qualifications for Nigerian Breweries Recruitment

Applicants should possess the following:

  • Bachelor’s Degree with a minimum of 2nd Class upper or 2nd Class lower with a Master’s Degree.
  • The course of study should be in numerate or semi-numerate disciplines such as Actuarial Sciences, Statistics, Mathematics, Accounting, Economics, Banking, Finance, Insurance, Law and Business Studies and/or an acceptable professional qualification.
  • Possess a minimum of 10 years post-qualification experience of which at least 8 years
    must have been in the financial sector and 4 years in top management positions.
    Preferably in the Pension Industry.
  • The ideal person must have line managerial experience and should have a track record of
    improving processes, systems, and ways of working.
  •  Must have experience of working with stakeholders with different cultural backgrounds and
    managing key business advisors such as Bankers, Custodian, Auditors, etc

Knowledge:

  • Knowledge of financial markets and economic trends.
  • Knowledge of Investment Management Software
  • Knowledge of popular investment vehicles.

Skills:

  • Presentation and communication.
  • Analytical.
  • Agile.
  • Collaborative.
  • Process Improvement.
  • Ability to work in a fast-paced, team-based environment with minimal.
    supervision.
  • Proficiency in Microsoft Office products, especially Microsoft Excel.

Benefits

  • Attractive Employee Benefits.
  • Paid Vacation
  • Medical Insurance for employees, spouses, and children.
  • Life Insurance
  • Vehicle Insurance
  • Attractive and Progressive Pension Scheme
  • Grants for car ownership
  • Flexible work arrangement
  • Free onsite crèche
  • Recreational facilities e.g. swimming pool, tennis court.
  • Employee Mental Health Assistance Programme.

SEE ALSO – Flour Mills Of Nigeria Innovation Competition for MSMEs, Undergraduates And Postgraduates

Note

Embracing and celebrating diversity is core to our purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews, enrich our lives and strengthen our business”.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline

Not Specified.

Flour Mills Of Nigeria Innovation Competition for MSMEs, Undergraduates And Postgraduates

December 12, 2022 by Cyril O Leave a Comment

Flour Mills Of Nigeria Innovation Competition for MSMEs, Undergraduates, And Postgraduates. Applications for the FMN’s Innovation competition are now open. See the requirements and how to apply below.

Flour Mills of Nigeria Plc has launched the second edition of its annual Prize for Innovation competition. FMN’s Prize for Innovation aims to highlight new and imaginative ways to achieve sustainability in Nigeria’s food value chain.

This year’s campaign is designed to facilitate the promotion of local content development in Nigeria’s food & agro-allied sector, to encourage sustainable food production.

Participants in this year’s contest will develop novel solutions to facilitate a paradigm shift from dependence on imported raw materials to developing local capacities for the purpose of sustaining local communities.

Competition Theme: Innovative techniques for local content development in the food and agro-allied sector.

Benefits of FMN Category 1 – Micro, Small, and Medium-sized Enterprises (MSMEs)

FMN’s Prize for innovation is looking for solid ideas for improving local content development through previously untapped resources and technologically powered solutions to reduce dependence on food importation in the food and agro-allied sector in Nigeria.

The call for applications for FMN’s Prize for Innovation is now open in two categories with the chance of winning the star prize of N5 million.

See also – FCMB Management Development Program 2022/2023 – Apply Here

Requirements for FMN Category 1 – Micro, Small, and Medium-sized Enterprises (MSMEs) Qualification

  • The Prize is open to residents of Nigeria aged 18 years or over except employees of the organizer and their close relatives and anyone otherwise connected with the organization or judging of the competition.
  • Micro, Small and Medium-sized Enterprises (MSMEs) in Nigeria
  • Undergraduates in Nigeria
  • Postgraduate students in Nigeria

Category 1 – Micro, Small and Medium-sized Enterprises (MSMEs)

Eligibility Criteria

  • Micro, Small, and Medium Scale Enterprises (MSMEs) that are registered in Nigeria and operate in the agro-processing and food production space.
  • Your big idea and innovative solution should address a shift from dependence on raw materials import to prioritize local content usage in Nigeria’s food and agro-allied sector.
  • Your idea should have a solid proof-of-concept, a social or commercial purpose, and a clear roadmap to scale.

Interview date, Process and Venue for FMN Category 1 – Micro, Small and Medium-sized Enterprises (MSMEs)

All entries will be evaluated according to the following criteria:

  • The ingenuity of the ideas
  • Social/commercial purpose of the idea
  • Thoroughness of research
  • Impact & Scalability
  • Likelihood of the success of the enterprise

Note: Only Shortlisted candidates will be contacted. 

Application Deadline

January 5, 2023

FMN Category 2 – Nigerian Students (Undergraduate and Postgraduate Level)

  • Type Entrepreneurs
  • OrganisationFlour Mills of Nigeria Plc (FMN)
  • Country to study Nigeria
  • School to study –
  • Course to study Not specified
  • State of Origin
  • Gender Men and Women
  • Application Deadline January 5, 2023

Aim and Benefits of FMN Category 2 – Nigerian Students (Undergraduate and Postgraduate Level)

FMN’s Prize for innovation is looking for solid ideas for improving local content development through previously untapped resources and technologically powered solutions to reduce dependence on food importation in the food and agro-allied sector in Nigeria.

The call for applications for FMN’s Prize for Innovation is now open in two categories with the chance of winning the star prize of N5 million.

Requirements for FMN Category 2 – Nigerian Students (Undergraduate and Postgraduate Level) Qualification

  • Your big idea and the innovative solution must address a shift from dependence on raw materials import to prioritize local content usage in Nigeria’s food and agro-allied sector.
  • Your idea must have a solid proof-of-concept and a social or commercial purpose.

Interview date, Process and Venue for FMN Category 2 – Nigerian Students (Undergraduate and Postgraduate Level)

All entries will be evaluated according to the following criteria:

  • The ingenuity of the ideas
  • Social/commercial purpose of the idea
  • Thoroughness of research
  • Impact & Scalability
  • Likelihood of the success of the enterprise

Note: Only Shortlisted candidates will be contacted. 

Application Deadline

January 5, 2023

Recommended – Kuda Bank Recruitment For Call Centre Agents (Email) 2022

How to Apply For Flour Mills of Nigeria Innovation Competition

For category 1:

  • To apply, click here
  • Complete the form on or before the 5th of January 2023.
  • Upload a 60 seconds video and a short presentation on your Innovative techniques for local content development in the food and agro-allied sector
  • Your presentation should clearly indicate how your idea will facilitate the use of local content within the Nigerian food value chain.
  • Your entry must be accompanied by proof of registration.

Category 2:

  • To apply, visit this form
  • Complete the form on or before the 5th of January 2023
  • Upload a 60 seconds video on your Innovative techniques for local content development in the food and agro-allied sector
  • Your presentation should clearly indicate how your idea will facilitate the use of local content within the Nigerian food value chain.
  • Participants are encouraged to post their entries on social media – Follow and tag @FMNGroup and get your friends to engage in the post.

For more details, visit the FMN website.

FCMB Management Development Program 2022/2023 – Apply Here

December 12, 2022 by Cyril O Leave a Comment

First City Monument Bank (FCMB)  Management Development Program For Young Nigerian Graduates 2022/2023 – Apply Here. FCMB is now inviting applications for the 2022/2023 Management Development Program. See the requirements and how to apply below.

FCMB is a large financial services provider in Nigeria, offering retail banking, corporate banking, and investment banking services to large corporations, small and medium enterprises, as well as individuals.

As one of the leading financial services institutions in Nigeria with subsidiaries that are market leaders in their respective segments. Having successfully transformed into a retail and commercial banking-led group, FCMB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of our customers.

Recommended for you – Polaris Bank Recruitment For Risk Management Officer – Credit Analysis

Benefits of the FCMB Management Development Program

FCMB management development program is designed to impart participants with the knowledge, skills, and abilities to contribute in different roles to serving our customers and delivering the digital transformation infrastructure that drives the economy.

These professionals will be able to accelerate their personal and professional development through extensive learning experiences delivered by the program and immersive jobs across the business.

Requirements for FCMB Management Development Program

Below are the requirements for the First city Monument Bank (FCMB) Management Development Program.

  • Applicants should have a minimum of 3 years of experience in the Financial Services Industry in the following areas:
  • Risk Management (Credit Underwriting, Information Security, Business & Operational)
  • Corporate Banking, Commercial Banking, Segment (SME Banking)
  • Product (Retail Banking), Agric, Transaction Banking
  • Completed a Master’s degree or have an additional qualification such as ACCA, ICAN, or other related professional qualification/certification
  • Not older than 32 years
  • Exempted or completed NYSC

Closing Date For Application

Not Specified Yet.

RECOMMENDED – Kuda Bank Recruitment For Call Centre Agents (Email) 2022

How to Apply

Interested Persons should Kindly CLICK HERE to apply Successfully.

Kuda Bank Recruitment For Call Centre Agents (Email) 2022

December 12, 2022 by Cyril O Leave a Comment

Kuda Bank Recruitment For Call Centre Agents (Email) 2022 – Apply. Applications are now ongoing for the Kuda bank Recruitment For Call Centre Agents. See how to apply below and the requirements.

Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more. We raised the largest seed round ever seen in Africa and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors.

Benefits of Kuda Bank Call Centre Agents

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • Pension
  • Competitive annual leave plus bank holidays
  • Group Life Insurance
  • Health Insurance
  • L&D Training

See also – African Union (AU) Recruitment For Benefits Officer – How to Apply

Job Roles / Responsibilities:

  • Act as the first point of contact for customers working across multiple interaction channels.
  • Resolve customer issues within the scope of existing service levels
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Follow communication procedures, guidelines, and policies while resolving customers’ complaints through multiple channels.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Be very conversant with all the bank’s products to be better equipped to provide support to customers’ inquiries and complaints
  • Ensure that all customer interactions, feedback, and complaints are appropriately logged for tracking.
  • Ensure that all escalated disputes are properly reviewed and resolved within the agreed SLA according to CBN guidelines.
  • Respond promptly and effectively to escalated disputes and communicate findings to customers.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships through open and interactive communication
  • Ensure the highest level of service standards are maintained.
  • Any other duties as assigned

Requirements For Kuda Recruitment

Interested persons should possess the following:

  • Knowledge of customer service practices and principles
  • An understanding of banking procedures and policies and Computer literacy
  • A high degree of intelligence, communication, and analytical skills
  • Knowledge of the Financial Advisory and Intermediary Services Act.
  • Good verbal communication skills – sincere and articulate.
  • Passionate about service.
  • Ability to multi-task, set priorities and manage time effectively
  • Result oriented.
  • Ability to listen and probe effectively to determine customers’ real needs.
  • Ability to provide accurate information.
  • Minimum of 1-2 years experience in a similar role
  • Conversant with major Telephony and CRM applications used across the industry.
  • HND/B.Sc

Application Deadline

Not Specified.

Recommended – World Bank Group Recruitment For Program Assistant – Apply Here

How to Apply

Interested Persons should Kindly CLICK HERE To Apply

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