Ecobank Associate Programme 2023/2024

Ecobank Associate Programme 2023/2024 – See the exciting career opportunities with Ecobank Transnational Incorporated (ETI) through the Associate Programme. Join a dynamic team committed to delivering excellent banking services.

Ecobank Associate Programme 2023/2024

Job Description

As an Ecobank Associate, you will:

• Execute day-to-day operations functions with accuracy for a timely end of day.
• Enlighten customers on products and services, ensuring a seamless onboarding process.
• Drive improved customer experience and perception.

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Key Responsibilities

• Supervise operations activities, ensuring prompt, professional, and confidential handling of customer transaction requests.
• Properly document and authorize customer transaction requests in line with Service Level Agreements (SLA).
• Maintain in-depth knowledge of the bank’s products and services, responding to inquiries and operational matters.
• Capture customer requests/complaints on the customer management platform and provide prompt resolution.
• Enlighten customers on new services, product promotions, and cross-sell opportunities.
• Drive digital adoption by customers, collaborating with the business to meet goals while adhering to policies and processes.

Requirements

• Age: 25 years or less
• Minimum of 5 credits at O’levels, including English and Mathematics
• Ordinary National Diploma (OND) not less than lower credit
• Completion of a 1-year internship
• Knowledge of Microsoft Office

How to Apply for Ecobank Associate Programme 2023/2024

Interested and qualified candidates can apply here to embark on a rewarding career journey with Ecobank.