Customer Service Officer Recruitment at Bridgeway Microfinance Bank

Customer Service Officer Recruitment at Bridgeway Microfinance Bank- The focus of Bridgeway as seen in their vision & mission is assisting customers to build their small businesses by providing them flexible financial services. Will you be interested in working in this organization? See full details of the job below and how to successfully apply for it.

Customer Service Officer Recruitment at Bridgeway Microfinance Bank

They are recruiting to fill the position below:

Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time

Job Description

Give customers information about products and services,
Take orders, and process returns. Manage large amounts of incoming phone calls
Generate sales leads
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas

YOU MAY ALSO LIKE- Stanbic IBTC Bank Job recruitment

Job Requirements / Qualifications

Bachelor’s Degree in Social Sciences or a related field of study
3 years work experience in a similar field of work.
Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices

Salary
N70,000 monthly.

How to Apply for Customer Service Officer Recruitment at Bridgeway Microfinance Bank

All interested and qualified candidates should: Click here to apply

Note

On the application page, fill out the form at the bottom of the page (which includes uploading their CV)
Only shortlisted candidates will be contacted

Application Deadline 7th June, 2022.

We would keep updating on more recruitment opportunities, ensure you subscribe to this website for direct updates. Subscription is free

We hope this article helped you apply successfully for the job.

If you liked this article, then please subscribe to our website using your email for more AVAILABLE OPPORTUNITIES. Subscription is free.

You can also join us on Facebook Click Here and Twitter Click Here